Technical Lead [20261032574]

Beyondsoft International (Singapore) Pte Ltd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Beyondsoft International (Singapore) Pte. Ltd. is seeking a senior technical lead to own end-to-end coordination of maintenance, incidents and improvements across cloud environments.

You will translate business priorities into delivery plans for support, dashboards, data and apps, and provide architecture guidance for security, reliability and scalability. You will lead incident resolution, review release plans and capacity constraints, mentor team members, and report weekly progress to

Qualifications

• Degree in Computer Science, Software Engineering or related discipline.
• Cloud architect certification is advantageous.
• Minimum 8 years of relevant experience, including team leadership.
• Hands-on experience in data engineering, solution architecture or full-stack development.
• Broad knowledge of cloud-native apps, APIs, databases, CI/CD and production support.
• Strong incident leadership and stakeholder communication skills.
• Ability to balance operational urgency, security and delivery priorities.
• Experience leading multidisciplinary technical teams in production environments.

Responsibilities

• Own end-to-end technical coordination of maintenance, incidents, service requests and improvements.
• Translate business priorities into a practical delivery plan across teams.
• Provide architecture guidance and security/reliability reviews.
• Lead diagnosis and resolution of complex/high-impact incidents.
• Review estimates, dependencies, risks and release plans.
• Ensure adherence to SLAs, standards, cloud security, testing and docs.
• Manage technical transition and migration between cloud environments.
• Mentor teammates and ensure capable replacement resources.
• Provide weekly progress reports and risk escalation.

Skills

Cloud architecture

Incident leadership

Stakeholder communication

Team leadership

CI/CD and observability

Education

Degree in Computer Science or related

Tools

Cloud platforms (AWS/Azure/GCP)

Job description

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Own the end-to-end technical coordination of maintenance, incidents, service requests and continuous improvements.
• Translate business priorities into a practical delivery plan across support, dashboard, data and application resources.
• Provide architecture guidance and review designs for security, reliability, scalability, integration and maintainability.
• Lead diagnosis and resolution of complex or high-impact incidents and coordinate cross-team recovery activities.
• Review technical estimates, dependencies, risks, release plans and capacity constraints.
• Ensure adherence to service levels, engineering standards, cloud security practices, testing and documentation requirements.
• Manage technical transition, knowledge transfer and progressive migration between cloud environments.
• Mentor team members, review deliverables and ensure replacement resources have equivalent or stronger capability.
• Provide weekly progress reporting, risk escalation and recommendations for operational improvement.
• Act as the primary technical point of contact for stakeholders and infrastructure or third-party service providers.

QUALIFICATIONS

• Degree in Computer Science, Software Engineering or related discipline.
• Cloud architect or senior engineering certification is advantageous.
• Minimum 8 years of relevant working experience, including experience leading teams or overseeing technical operations.
• Deep hands-on experience in at least one of data engineering, solution architecture or full-stack development.
• Broad knowledge of cloud-native applications, APIs, databases, observability, CI/CD and production support.
• Strong incident leadership, stakeholder communication and problem-solving skills.
• Ability to balance operational urgency, technical debt, security and delivery priorities.
• Experience leading multidisciplinary technical teams in a 24/7 production environment.
• Service stability and achievement of support targets.
• Quality and timeliness of technical decisions and deliveries.
• Effective capacity planning, prioritisation and risk management.
• Successful knowledge transfer, cloud transition and stakeholder communication.