Technical Business Analyst – Data & Integrations (12-month Contract)

Activate Interactive Pte Ltd

Singapore

On-site

SGD 70,000 - 110,000

Full time

3 days ago
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Job summary

Activate Interactive Pte Ltd in Singapore recruits a Technical Business Analyst deployed to the Ministry of Manpower (MOM) to drive enterprise data services, system integrations and customer-facing digital platforms.

You will translate business needs into functional and technical specs, coordinate with vendors, support data replication using Oracle GoldenGate, and contribute to platform modernisation, testing and production support.

Qualifications

  • Degree in Information Technology, Computer Science, Information Systems, Engineering or a related discipline.
  • At least 5 years of relevant experience in Business Analysis, Systems Analysis, Application Support, Integration Services or Enterprise Data Platforms.
  • Strong experience in requirements gathering, stakeholder engagement and solution analysis.
  • Good understanding of Oracle databases, data structures, SQL queries and database concepts.
  • Experience supporting enterprise applications, system integrations, data exchange platforms or customer-facing digital services.
  • Experience coordinating SIT, UAT, deployment activities and production support.
  • Understanding of RESTful APIs, web services, API authentication methods and enterprise integration patterns.
  • Excellent communication and stakeholder management skills.
  • Strong analytical, problem-solving and troubleshooting skills.
  • Familiarity with Oracle GoldenGate (OGG), data replication technologies or change data capture solutions.
  • Experience with Jira, Confluence, Azure DevOps, Git or similar collaboration and delivery tools.
  • Familiarity with Agile, DevOps and DevSecOps practices.
  • Experience with AWS, Government Commercial Cloud (GCC), monitoring platforms or integration middleware will be advantageous.
  • Experience supporting technology audits and penetration tests, including gathering evidence, responding to audit queries, and coordinating with relevant technical teams.
  • Experience with data migration, reconciliation, validation and data quality management.
  • Understanding of cybersecurity principles, vulnerability management and secure application delivery practices.
  • Understanding of the container lifecycle and Kubernetes-based application environments, including image management, deployment, configuration, release, and promotion across environments.
  • Understanding of network and infrastructure components, including servers, firewalls, reverse proxies, load balancers, DNS, ports, protocols, and connectivity.
  • Understanding of RHEL-based operating systems, including basic system administration, configuration, log analysis, file management, and troubleshooting.

Responsibilities

  • Engage stakeholders to understand business objectives, operational requirements and customer needs, and translate them into clear business, functional and technical requirements.
  • Perform impact assessments, analyse business processes, document user stories and acceptance criteria, and review solution designs to ensure proposed solutions meet business, operational and technical objectives.
  • Work closely with technical teams and vendors to ensure requirements are accurately interpreted and effectively implemented.
  • Support enterprise data replication and data exchange services that facilitate the movement of data across multiple source and consuming systems.
  • Analyse replication requirements, review source and target data structures, identify dependencies and assess the impact of system, application and database changes on existing data flows.
  • Work closely with database administrators and vendors to support replication technologies such as Oracle GoldenGate, troubleshoot replication issues, investigate data discrepancies and ensure data consistency across systems.
  • Support the onboarding of new data integrations, review interface specifications, validate data mappings and facilitate end-to-end testing of data exchange services.
  • Contribute to the enhancement and modernisation of enterprise platforms and digital services by identifying opportunities to improve system capabilities, scalability, resilience and operational efficiency.
  • Evaluate solution options, support technical assessments and participate in initiatives involving application modernisation, integration improvements, cloud adoption and service optimisation.
  • Coordinate SIT, UAT, integration testing and production verification activities.
  • Develop test scenarios, validate business requirements and ensure solutions are thoroughly assessed before implementation.
  • Support deployment planning, implementation activities and post-deployment validation.
  • Support production operations across enterprise applications, integration services and data platforms.
  • Investigate incidents, perform impact assessments, facilitate root cause analysis and coordinate resolution efforts across technical teams and vendors.
  • Identify recurring issues and improvement opportunities to strengthen service reliability, operational resilience and data quality.
  • Support audits, security reviews, vulnerability remediation activities and compliance assessments.
  • Work with application, infrastructure and security teams to ensure systems comply with government ICT policies, security standards and operational requirements.
  • Serve as a key liaison between business stakeholders, vendors and technical teams.
  • Facilitate discussions, coordinate delivery activities, manage risks and issues, and ensure successful implementation of technology solutions.
  • Maintain business requirements, solution specifications, integration documentation, operational procedures and support guides.
  • Ensure documentation remains complete, accurate and current to support ongoing support and maintenance activities.

Skills

Business Analysis
Stakeholder management
Requirements gathering
SQL knowledge
API understanding

Education

Bachelor's degree in IT / CS / IS / Engineering

Tools

Jira
Confluence
Azure DevOps
Git

Job description

Activate Interactive Pte Ltd in Singapore recruits a Technical Business Analyst deployed to the Ministry of Manpower (MOM) to drive enterprise data services, system integrations and customer-facing digital platforms.

You will translate business needs into functional and technical specs, coordinate with vendors, support data replication using Oracle GoldenGate, and contribute to platform modernisation, testing and production support.

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