Systems Executive (Unix / Airport)

ES Recruitment Pte Ltd; Singapore; On-site; SGD 33,000 - 39,000; Full time

Benefits offered by this job

Mobile claims ( capped at $50 )

0.5-month completion bonus

0.5-month performance bonus

Job summary

ES Recruitment Pte Ltd invites applications for an IT Systems Executive role stationed at Changi Airport, Singapore. Diploma holders with 2-3 years in IT systems support are welcome; on-site duties include 24x7 standby and hands-on infrastructure tasks.

Ideal candidates will be trained or certified in Windows Server, UNIX/Linux, VM, and ITIL, with good English communication and a proactive, multitasking mindset. Expect an on-site, contract-based position with bundled bonuses.

Qualifications

• Singaporean (Need to clear project clearance and pre-employment check).
• 2-3 years of working experience as a System Engineer in IT systems support.
• Willing to be on 24x7 standby.
• Diploma or equivalent in Computer / IT with 2-3 years of related experience.
• Trained or certified in Windows Server, UNIX/Linux, VM and ITIL would be advantageous.
• Analytical, proactive, able to multi-task and prioritise work.
• Good English communication and teamwork skills.

Responsibilities

• Provide technical support to customers and diagnose issues.
• Escalate problems to Tier 2 and coordinate resolutions.
• Assist with system documentation and procedures.
• Perform health checks and monitor availability of systems.
• Manage mailbox migrations and ensure smooth transitions for clients.

Skills

Communication in English

Team player

Multi-tasking

Education

Diploma in Computer / IT

Tools

Windows Server

UNIX/Linux

VM

ITIL

Job description

Immediate 1 year contract for Singaporeans to join as IT Systems Executive at Changi Airport work location for our project expansion

Open to Diploma in IT graduates with no prior work experience who are eager to learn on the job, comfortable working on ladders, able to carry non-commercial TVs for mounting and dismounting, and interested in working in an airport environment.

Ideal Candidate should possess 2-3yrs in IT systems support role, Trained or certified in Windows Server, UNIX/LINUX, VM and ITIL to apply this role.

• Salary: $3000 – $3500

• Work Location: Changi Airport

• Required to be on 24×7 standby

• Mobile Claims (capped at $50)

• 0.5-month completion bonus upon successful completion of the contract, subject to PM’s recommendation

• 0.5-month performance bonus, subject to employee performance and PM’s recommendation

Overview of job Function

The System Executive is responsible to provide operational support to system infrastructure, support to the clients and resolution of technical issues.

Responsibilities

Production Support

• Provide technical support to customer

• Identify and upscale priority issues as per Client specifications, Process client Service Request, Redirect problems to appropriate resource

• Provide support on documentation including procedural documentation

• Provide troubleshooting and technical support via phone, web based tools and email

• Advise customers regarding the product's proper use and address specific user issues

• Act as a liaison between customers and Tier 2 support regarding problem escalation

• Provide client support and technical issue resolution via E-Mail and phone

• Perform mailbox migrations between Exchange systems as well as from other vendors to Exchange for customers in accordance to procedure, to ensure seamless transitions

• Perform health checks and monitor availability and functionality of the systems

• Provide operational support to system infrastructures

Requirement

• Singaporean (Need to clear project clearance and pre-employment check)

• 2-3 years of working experience as a System Engineer supporting application of UNIX/LINUX platform and database.

• Required to be on 24x7 standby

• Able to work on ladder & carry non-commercial TVs (for mounting & unmounting)

• Possess at least a Diploma or its equivalent in Computer / IT with minimum 2-3 years working experience in related field.

• Candidate without working experience may be considered

• Trained or certified in Windows Server, UNIX/LINUX, VM and ITIL would be advantageous.

• Analytical, proactive and able to multi-task and prioritize all work assigned.

• Team player with good English communication skills who can also work independently under minimum supervision.

• Motivated individual with challenger spirit and leadership are strongly encouraged to apply.

• Exceptional troubleshooting and customer-handling skills would be advantageous.

• Proactive and responsive on all assigned tasks and incidents and follow up