Systems Engineer | Technical Support & Network Troubleshooting | Up to $3,400 #HMSE

Recruit Express Pte Ltd; Singapore; Presencial; SGD 35.000 - 41.000; Jornada completa

Descripción de la vacante

Recruit Express Pte Ltd is seeking a Systems Engineer for Pasir Panjang and Mapletree Business City. The role focuses on technical support, network troubleshooting, and end-to-end installation of multifunction devices.

Responsibilities include diagnosing MFD software and network problems, coordinating with customers’ IT teams, and maintaining system health through updates and profiling. This is a 1-year contract with benefits, on-site hours, and service-level ownership.

Responsabilidades

• Take ownership of technical cases escalated by field service engineers
• Diagnose MFD software, connectivity and network-related issues
• Troubleshoot network scanning issues involving SMB, FTP and WebDAV
• Work with customers' IT teams on device and network configurations
• Perform end-to-end installation and configuration of multifunction devices
• Configure network settings, scanning profiles, address books and authentication
• Install and troubleshoot Digital Front End (DFE) systems such as Fiery
• Resolve RIP errors, driver conflicts, connectivity and job queue issues
• Perform software updates and system health checks
• Support colour calibration and ICC colour profiling
• Document root causes and technical solutions for knowledge sharing

Descripción del empleo

Systems Engineer | Technical Support & Network Troubleshooting | Up to $3,400

Pasir Panjang – Mapletree Business City
Up to $3,400/month
1-Year Contract with Benefits
Monday–Friday | 8.45am–5.45pm

What You’ll Do

• Take ownership of technical cases escalated by field service engineers
• Diagnose MFD software, connectivity and network-related issues
• Troubleshoot network scanning issues involving SMB, FTP and WebDAV
• Work with customers' IT teams on device and network configurations
• Perform end-to-end installation and configuration of multifunction devices
• Configure network settings, scanning profiles, address books and authentication
• Install and troubleshoot Digital Front End (DFE) systems such as Fiery
• Resolve RIP errors, driver conflicts, connectivity and job queue issues
• Perform software updates and system health checks
• Support colour calibration and ICC colour profiling
• Document root causes and technical solutions for knowledge sharing