System Delivery Lead, Financial Infrastructure

MAS Monetary Authority of Singapore

Singapore

Sur place

SGD 180 000 - 240 000

Plein temps

Il y a 11 jours

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Résumé du poste

The Monetary Authority of Singapore (MAS) is seeking a System Manager for MEPS+ responsible for delivering reliable operations, compliance, and continuous improvements across the MEPS+ portfolio. You will coordinate across software engineers, product owners, compliance teams, and vendors to ensure timely enhancements and patches, while maintaining strict regulatory standards.

You will lead release planning, incident management, and governance, with a focus on SLO/SLA adherence and cross-team

Qualifications

8+ years of progressive experience in managing, operating, or delivering complex mission-critical systems.
Minimum 3–4 years in a delivery management, operations management, or technical programme management role with clear accountability for system reliability or release outcomes.
Experience with payment systems, securities settlement, or financial infrastructure is advantageous but not required.
Demonstrated ability to lead incident response at an organisational level — owning stakeholder communication, driving post-mortems, and implementing systemic improvements.
Track record of managing high-stakes operational environments.
Proven experience managing vendor relationships, chairing performance reviews, and holding vendors accountable to SLAs.
Experience contributing to procurement or contract management activities.
Strong experience coordinating release cycles across multiple teams — development, testing, operations, and compliance — with accountability for release readiness decisions.
Excellent communication skills.
Able to explain technical risks, operational decisions, and compliance requirements clearly to senior leadership, business stakeholders, and regulators.
Strong written communication for incident reports, post-mortems, audit RFI responses, and governance documentation.
Comfortable working across technical domains without requiring deep hands‑on expertise in every platform.
Able to engage credibly with software engineers and SRE colleagues, ask the right questions, and make informed decisions based on their input.
Proven ability to manage multiple concurrent workstreams—incident response, release coordination, compliance activities, vendor management—without losing attention to detail or governance rigour.

Responsabilités

Own operational delivery outcomes for the MEPS+ application portfolio across interbank payments and government securities management.
Coordinate release management and delivery cycles with product owners, ensuring timely deployment of enhancements and patches.
Own SLOs for applications under management and escalate remediation as needed.
Set monitoring requirements and ensure patch verification meets compliance requirements.
Lead release planning and governance during major enhancement releases, coordinating multiple teams.
Manage incident management framework, including escalation paths and post-mortems.
Coordinate vendor governance, performance reviews, and contract-related activities.
Ensure compliance with ICT Governance policies and government IT standards.