System Analyst - NGEMR

SYNAPXE PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

SYNAPXE PTE. LTD. in Singapore is seeking a System Analyst for our NGEMR team to provide ongoing application support and analyze user requirements for new systems.

You will participate in system integration testing, plan end-user training, collaborate with business users and vendors, and ensure timely delivery while adapting to changing needs.

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering or IT equivalent.
• 1-2 years of System analyst / application support experience.
• Adaptability to changing end-user business needs.
• Strong problem solving and open-minded thinking.
• Dependability and ownership of work activities.
• Initiative to seek and take on tasks.
• Interpersonal skills to work with stakeholders.
• Effective communication with project leadership.
• Willingness to learn new software and systems.
• Experience in healthcare industry is an added advantage.
• Aptitude assessment will be conducted.

Responsibilities

• Provide on-going application support.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance support.

Skills

System Analysis

Application Support

Requirements Analysis

End-User Training

Stakeholder Communication

Education

Bachelor's degree in Computer Science, Computer Engineering or IT equivalent

Job description

We are hiring a potential System Analyst for our NGEMR team .

Roles & Responsibilities

• Provide on-going application support.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance support.

Requirements

• Bachelors Degree in Computer Science, Computer Engineering or IT equivalent
• 1-2 years of System analyst / application support experience
• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
• Experience in healthcare industry is an added advantage
• Candidates will need to go through an aptitude assessment

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