Support Engineer

HRS MARKETING PTE LTD; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

HRS Marketing Pte Ltd is seeking a proactive individual to set up POS systems and peripherals, and train customers on POS software modules. You will provide full support to existing and new POS users, ensuring strong relationships and high satisfaction.

Ideal candidates have O Levels and above, at least 2 years of experience, and a willingness to learn with basic IT knowledge. This role is based in Singapore and involves onsite customer interactions.

Qualifications

• Requires training on POS software modules and providing support to customers.
• Experience in customer service or technical support is preferred.
• Basic computer and IT knowledge is required.

Responsibilities

• Set up POS system and peripherals.
• Train customers on POS software modules.
• Provide full customer support to POS users and build relationships.
• Assist in enhancing and maintaining quality of new software and other products.

Skills

POS training

Customer support

IT knowledge

Communication/social skills

Willingness to learn

Education

O Levels and above

Tools

POS software

Job description

Job Description & Requirements

• A. Setup POS system and peripherals.
• B. Provide training on various POS Software modules to existing and new customers.
• C. Provide full customer support to existing and new POS users to establish good relationships and support.
• D. Enhance & Maintain the quality of new software development and other products that HRS Marketing Pte Ltd intends to market.

Job Requirements

• O Levels and above
• 2 Years experience required
• Outgoing personality with good social skills
• Willing to learn
• Basic computer and IT knowledge
• Attend to customer's technical issues via phone or onsite
• Not a desk bound job
• Salary range $2500 to $3500