Supply Chain & Fulfilment Executive

Birds of Paradise; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

B Birds of Paradise in Singapore is seeking a Supply Chain & Fulfilment Executive to manage procurement, inbound stock, warehouse operations and outbound deliveries to boutiques and customers. The role focuses on accuracy, timely delivery, and customer experience across eCommerce and events.

You will maintain stock integrity, coordinate with production, and improve processes. A diploma in supply chain or related field plus 2–4 years in logistics is preferred; applicant must be ready for a

Qualifications

• Diploma in Supply Chain Management, Logistics, Business or related field.
• 2–4 years of relevant experience in logistics, supply chain, or warehouse operations (F&B, retail, or FMCG backgrounds are a strong fit).
• Proficiency in Microsoft Office and Google Workspace.
• Experience with an Inventory Management System.
• Familiarity with food safety requirements is an advantage.

Responsibilities

• Procurement (Inbound): Source, evaluate and onboard suppliers for raw ingredients, packaging and consumables.
• Raise purchase orders and coordinate timely delivery of incoming inventory.
• Monitor supply risks including pricing, lead times, shortages and delivery terms.
• Warehouse & Inventory Operations: Maintain a clean, organised and safe warehouse; ensure FIFO/FEFO; monitor stock levels; coordinate with Production for materials.
• Fulfilment (Outbound): Coordinate stock fulfilment and deliveries to boutiques; support eCommerce, events, campaigns and corporate orders; pick, pack and process orders; manage drivers and third-party logistics.
• Internal Process & Continuous Improvement: Develop SOPs, checklists and workflows; track KPI/OKR; support cross-border logistics as we expand.
• Workplace: 5-day week; on-prem office/workspace, with occasional weekend day.

Skills

Strong written and verbal comms

Strong sense of accountability

Physically fit

Education

Diploma in Supply Chain Management, Logistics, Business or related field

Tools

Microsoft Office

Google Workspace

Inventory Management System

Job description

JOB DESCRIPTION FOR SUPPLY CHAIN & FULFILMENT EXECUTIVE

The Supply Chain & Fulfilment Executive keeps Birds of Paradise running day to day — managing procurement and receipt of inbound stock (raw materials, consumables); keeping the Warehouse organised; & fulfilling outbound stock (gelato, consumables) to the Boutiques & End Customer (for eCommerce and Events). At its core, this is a Supply Chain role with a focus on customer-experience.KEY RESPONSIBILITIESPROCUREMENT (INBOUND)Source, evaluate and onboard suppliers for raw ingredients, packaging and consumables.Raise purchase orders and coordinate timely delivery of incoming inventory.Monitor supply risks including pricing, lead times, shortages and delivery terms.Receive and verify incoming deliveries against purchase orders and delivery orders.Track order history, usage and future stock requirements.WAREHOUSE & INVENTORY OPERATIONSMaintain a clean, organised and safe warehouse in accordance with company SOPs and food safety requirements.Ensure proper labelling, storage and stock rotation based on FIFO/FEFO principles.Monitor stock levels across the warehouse and boutiques to support replenishment planning.Coordinate with Production to ensure sufficient raw materials are available for production schedules.Conduct regular stock counts, investigate variances and support corrective actions.FULFILMENT (OUTBOUND)Coordinate stock fulfilment and deliveries to boutiques.Support fulfilment for eCommerce, events, catering, campaigns and corporate orders.Pick, pack and process customer and boutique orders accurately and on schedule.Coordinate drivers and third-party logistics providers to ensure timely deliveries.Manage delivery issues, returns and customer enquiries promptly and professionally.

INTERNAL PROCESS & CONTINUOUS IMPROVEMENTDevelop and maintain SOPs, checklists and workflows for supply chain and fulfilment operations.Track operational data and identify bottlenecks, wastage and improvement opportunities.Support improvements in operational speed, accuracy and cost efficiency.Monitor and report relevant KPI and OKR progress.Support cross-border logistics processes as the company expands overseas.WE ARE LOOKING FOR SOMEONE WITH / WHO ISPhysically fit for both computer and hands-on workStrong written and verbal communicatioe, you can communicate with ease across internal colleagues and external corporate customersTakes personal ownership for order accuracy, you don't let things fall through the cracksStrong sense of accountability, whether working independently and alongside colleaguesYou believe in & choose to embody our company’s vision, mission & valuesQualifications & EXPERIENCEDiploma in Supply Chain Management, Logistics, Business or related field2–4 years of relevant experience in logistics, supply chain, or warehouse operations (F&B, retail, or FMCG backgrounds are a strong fit)Proficiency in Microsoft Office and Google WorkplaceExperience with an Inventory Management SystemFamiliarity with food safety requirements (Halal, HACCP) is an advantage but not requiredWORKPLACE5-day work week, with one workday falling on one weekend dayMust be willing to work on Public HolidaysOn-premises work in office, warehouse and freezer cold-room (-18°C freezer room for 15-20min to pack gelato)Birds of Paradise is Singapore's only Michelin-recognised gelato boutique, built on a decade of craft, community, and the quiet pursuit of doing things well. We delight in creating gelato of the finest quality, inspired by the botanical flavours of nature. From our ingredients to our in-boutique experience, every detail is considered — and as we grow into new markets and new opportunities, we're looking for people who bring that same standard to everything they do.At Birds of Paradise, our values of Quality, Balance, Trust, Care, and Delight guide us in working towards our vision and mission.Vision: To make the world a better place through creating world-class gelato experiences

Mission: Delight our customers, Care for our staff, Contribute to communityWorkplace: Across Singapore