Supply Chain Analyst

Volvo Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Volvo Group Singapore DC is seeking a Supply Chain Analyst to join the Distribution Center team. You will work in a dynamic, cross-functional environment to ensure excellent parts availability, manage backorders, optimize inventory, and analyse supply chain performance using data-driven methods.

You will collaborate with central distribution centres, material planners, site operations, and sales teams across brands to improve service levels and lead continuous improvement initiatives through

Qualifications

• 3–5 years of relevant experience in supply chain or logistics.
• Degree in Supply Chain Management, Logistics, Business, or related discipline.
• Strong customer focus and service excellence.
• Good teamwork and cross-functional collaboration.
• Strong ownership, accountability, and ability to work independently.
• Analytical mindset with continuous improvement approach.

Responsibilities

• Backorder management and ETA reliability improvements.
• Collaborate with suppliers and planners on back order status.
• Update dealers on ETA inquiries and order fulfilment.
• Lead strategic follow-up meetings with stakeholders.
• Support Time Planned Orders and provide visibility of fulfilment performance.
• Analyse KPIs and drive inventory optimisation with cross-functional teams.
• Digitalise supply planning processes and drive automation where possible.

Skills

Strong analytical skills

Customer focus

Teamwork & collaboration

Ownership & accountability

Education

Degree in Supply Chain Management, Logistics, Business, or related discipline

Tools

Microsoft Office

PowerBI

Digitalisation/Automation tools

Job description

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Service Operations & Technology (SOT) is the organisation within the Volvo Group that secures and develops the service operations and technical solutions our customers depend on every day, across the globe, for all brands of the Group.

We operate at the core of the Volvo Group’s service ambition, enabling uptime, trust, and customer success through stable operations, continuous improvement, and digitalization.

The world around us is changing fast, and the service business is becoming one of the most strategic areas for the Volvo Group. SOT turns this momentum into action by translating strategy into concrete solutions and stable operations. Guided by a clear Customer First mindset, we work side by side with commercial and operational teams to secure uptime, create transparency, and deliver scalable, data driven services that unlock new business models and support a competitive, segmented offer.

Resilience and sustainability are built into everything we do. We design and run robust, AI-enabled processes and systems that strengthen the end-to-end value chain, increase flexibility, and ensure we are always ready when our customers need us. At the same time, we actively contribute to the Volvo Group’s sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company.

Joining SOT means being part of a collaborative and diverse environment where we drive operational excellence and transform strategy into tangible results.

With us, you can push your own professional skills and drive change together with committed people. We are in an exciting transformation phase – come, learn and create a new future together with us!

Supply Chain Analyst

As a Supply Chain Analyst, you will be part of our Supply Planning team at Distribution Center (DC) Singapore working in a dynamic, cross-functional environment to ensure excellent parts availability for our dealers and end customers. You will play a key role in backorder management, materials replenishment, inventory optimisation, and supply chain performance analysis.

Working closely with central distribution centres, material planners, site operations, and sales teams across multiple brands, you will help drive supply chain efficiency, improve service levels, and optimise inventory and working capital. You will also contribute to continuous improvement initiatives by leveraging data, digitalization, and automation to enhance our ways of working.

Backorder & ETA Management

• Perform backorder daily recovery from central distribution centres to improve parts availability and customer satisfaction.
• Collaborate closely with internal/external suppliers and material planners to follow up on back order status.
• Work closely with our dealers/customers over several markets, provide timely updates on backorder status and respond to Estimated Time of Arrival (ETA) enquiries.
• Lead regular strategic follow-up meetings with relevant stakeholders to improve ETA reliability, address recurring supply issues, and drive timely escalations.
• Proactively support customers’ advance-planned orders (Time Planned Orders), coordinating supply chain priorities and providing transparent visibility of order fulfilment performance.

Materials & Inventory Analysis

• Monitor and analyseSupply Planning KPIs, identify performance gaps, and drive corrective and improvement actions in collaboration with cross-functional teams.Coordinate end-to-end internal parts supply chain activities, from central distribution centres through to customer order allocation, ensuring effective analysis, follow-up, and issue resolution.
• Facilitate close coordination between site operations and sales teams to ensure efficient information sharing and smooth goods flow.
• Conduct inventory analysis and drive inventory optimisation initiatives, including obsolescence management, scrapping follow-up, and working capital improvement.
• Coordinate campaign-related and other special demand planning activities to ensure supply readiness and fulfilment.
• Monitor end-to-end inbound lead time, including Order-to-Bin performance, identify potential bottlenecks, and drive initiatives to improve lead time and operational efficiency.
• Collaborate with the RPA team to support and enhance existing automation processes through, while actively participating in the digitalization network to share best practices, exchange ideas, and drive continuous improvement initiatives.
• Identify opportunities to digitalise and automate Supply Planning processes through the implementation of digital tools, automated reports, and dashboards to reduce manual workload, improving process efficiency, and enhancing data accuracy.
• 3 to 5 years of relevant working experience in supply chain, logistics, or a related field.
• Degree in Supply Chain Management, Logistics, Business, or a related discipline, or equivalent working experience.
• Strong customer focus and commitment to service excellence.
• Good teamwork and cross-functional collaboration skills
• Strong ownership, accountability, and ability to work independently.
• Good analytical and problem-solving skills with a continuous improvement mindset.
• Proficient in Microsoft Office, PowerBI, and digitalisation or automation tools.
• Good communication and interpersonal skills.
• Demonstrates behaviours aligned with the Volvo Values: Customer Success, Trust, Passion, Change, and Performance.

More Information

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Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Trucks Technology & Industrial Divisionhire team players who are ready to create real customer impact. Our decentralized teams work close to our customers, with speed and autonomy, to build what they truly need.
Join us to collaborate on innovative, sustainable technologies that redefine how we design, build, and deliver value. Bring your curiosity, your expertise, and your collaborative energy, and together, we’ll turn bold ideas into tangible solutions for our customers and contribute to a more sustainable tomorrow.

Job Category: Supply Chain & Logistics

Organisation: Trucks Technology & Industrial

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net‑zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.