Supervisor

DI XING PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

DI XING PTE. LTD. in Singapore is seeking a Salon Operations Manager to oversee daily functions and lead the team.

You will supervise nail technicians and front desk staff, manage appointments and booking systems, ensure hygiene and safety, and deliver outstanding customer service to maintain a positive guest experience.

Responsibilities

• Supervise nail technicians, front desk staff and other beauty professionals.
• Manage appointment scheduling and booking system for salon operations.
• Monitor inventory levels of nail polish, tools and supplies; place orders as needed.
• Ensure hygiene and safety; maintain clean, organized salon and sanitization of tools.
• Handle customer service, resolve complaints and foster a positive guest experience.

Job description

Responsibilities:

Supervising and Supporting Staff:

This includes nail technicians, front desk staff, and potentially other beauty professionals. Providing guidance, resolving issues, and fostering a positive work environment are cruscial.

Managing Daily Operations:

Ensuring smooth workflow, scheduling appointments, and managing the booking system are essential for efficient salon operations.

Maintaining Inventory and Supplies:

Monitoring stock levels of nail polish, tools, and other salon supplies, and placing orders as needed to prevent shortages.

Ensuring Hygiene and Safety:

Maintaining a clean and organized salon environment and ensuring compliance with health and safety regulations, including proper sanitization of tools and equipment.

Handling Customer Service:

Addressing customer complaints, resolving issues, and ensuring a positive customer experience.