Manager

DREAMZ BEAUTY PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

DREAMZ BEAUTY PTE. LTD. in Singapore is seeking a Salon Operations Manager to oversee daily salon services and ensure high-quality client experiences. You will lead a team of hair stylists, plan schedules, and drive sales through effective promotions and service delivery.

Responsibilities include managing branch P&L, optimizing inventory, delivering staff training, and preparing daily sales reports to guide management decisions. Hospitality and leadership are essential.

Responsibilities

• Oversee daily salon operations to ensure smooth and efficient service delivery
• Manage branch Profit & Loss by monitoring expenses and maximizing revenue
• Plan and execute marketing and promotional activities to increase customer engagement and sales
• Deliver excellent customer service by addressing client needs and resolving issues promptly
• Apply advanced hair styling and coloring techniques to meet client preferences and trends
• Lead and manage a team of hair stylists to achieve performance targets and maintain service quality
• Select and replenish hair care products to maintain optimal inventory levels and meet client demand
• Conduct staff training sessions to enhance team skills and knowledge in hair styling and customer service
• Develop and manage work schedules to ensure adequate staffing and operational coverage
• Provide technical support and guidance to team members to resolve styling challenges
• Prepare and submit daily sales reports to management for performance tracking and decision-making

Job description

Responsibilities

• Oversee daily salon operations to ensure smooth and efficient service delivery
• Manage branch Profit & Loss by monitoring expenses and maximizing revenue
• Plan and execute marketing and promotional activities to increase customer engagement and sales
• Deliver excellent customer service by addressing client needs and resolving issues promptly
• Apply advanced hair styling and coloring techniques to meet client preferences and trends
• Lead and manage a team of hair stylists to achieve performance targets and maintain service quality
• Select and replenish hair care products to maintain optimal inventory levels and meet client demand
• Conduct staff training sessions to enhance team skills and knowledge in hair styling and customer service
• Develop and manage work schedules to ensure adequate staffing and operational coverage
• Provide technical support and guidance to team members to resolve styling challenges
• Prepare and submit daily sales reports to management for performance tracking and decision-making