supervisor

U3 HAIR AND BEAUTY SALON; Singapore; Vor Ort; SGD 45.000 - 73.000; Vollzeit

Zusammenfassung

U3 HAIR AND BEAUTY SALON is seeking a managerial professional to oversee daily outlet operations in Singapore. The role includes planning workloads, schedules, and timesheets to ensure efficient service and adherence to standards.

Responsibilities also cover reporting sales and productivity to management, developing marketing strategies, and ensuring exceptional customer experiences with strong attention to hygiene and policy compliance.

Qualifikationen

• Plan and assign daily workloads to team members.
• Plan team members’ work schedules and compile timesheets.
• Monitor quality of service, hygiene, and tidiness to meet standards.

Aufgaben

• Oversee daily outlet operations for efficient service.
• Plan schedules and assign workloads to team members.
• Monitor staff performance and ensure policy compliance.
• Report sales and productivity to management.
• Develop marketing strategies to improve sales and profitability.
• Provide excellent service experience to all customers.
• Maintain hygiene, cleanliness, and overall standards.
• Handle customer queries professionally and promptly.
• Oversee purchasing to stay within budget.
• Perform additional duties as required by management.

Kenntnisse

Team leadership

Planning

Customer service

Budgeting

Marketing

Problem solving

Jobbeschreibung

• Oversee the daily operations of theoutlet for efficient operations.
• Plan and assign daily workloads to teammembers.
• Plan team members’ work schedules and compile timesheet
• Report on management regarding salesresults and productivity
• Handle preparation and ensure desiredquality and standards service are achieved
• Develop marketing strategies to improvesales and profitability
• Provide excellent service experience toall customers
• Handle all customer queries and feedbackin a professional and timely manner
• Ensure that policies and standardoperating procedures are strictly adhered to
• Guide and monitor work performance of allstaff
• Monitor and ensure the quality of food,guest services, hygiene, cleanliness and tidiness to achieve total customersatisfaction and meet the company’s standards
• Analyze and resolve problems in a timelyand accurate manner
• Oversee purchasing to stay within budget
• Able to perform additional duties asrequested by the Management as and when required