Supervisor

TOD'S SINGAPORE PTE. LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

TOD'S SINGAPORE PTE. LIMITED is seeking an experienced Store Supervisor/Manager to oversee daily operations and drive sales performance. You will lead a team, manage client relationships, and ensure excellent in-store service and brand presentation.

Ideal candidates have a strong luxury retail background, 6+ years in sales with 2+ in a supervisory role, and excellent product knowledge. English fluency required; Mandarin is a plus.

Qualifications

• Minimum 6 years of retail sales experience, with at least 2 years in a supervisory or managerial role (luxury retail preferred).
• Strong in store operations, sales & service, people management and training."
• Reliable with strong sense of responsibility and problem-solving ability.
• Able to thrive in a fast-paced, dynamic environment.
• Proficient in computer literacy.
• Fluent in English; Mandarin skills are an advantage for liaising with Chinese-speaking clients.
• Willing to work retail shifts, including weekends and public holidays.

Responsibilities

• Oversee daily store operations to ensure smooth and efficient functioning.
• Achieve individual sales targets through effective selling, clienteling and product knowledge.
• Motivate and lead the sales team to meet and exceed store targets.
• Understand and analyze key KPIs to drive the business and reach targets.
• Support staff development through training, coaching and performance evaluations.
• Build long-term client relationships and recruit new clients.
• Promote and introduce the brand with professional knowledge.
• Maintain high standards of store presentation and stock management.
• Perform other ad hoc duties as assigned.

Skills

Retail sales

Team leadership

Store operations

Sales training

Client relationships

Brand knowledge

Stock management

Job description

Location: Singapore

Reporting to: Store Manager

In this role, you will play a key part in overseeing day-to-day store operations and team performance, while also contributing to both individual and overall store sales targets.

Responsibilities

• Assist to oversee daily store operations to ensure smooth and efficient functioning
• Achieve individual sales targets through effective selling techniques, clienteling and strong product knowledge
• Motivate and lead the sales team to meet and exceed store sales target
• Understanding and analysing key KPIs to drive the business and achieve the target
• Support staff development through ongoing training, coaching, and performance evaluations
• Maximize opportunities to recruit and build long term client relationships with clients
• Promote and introduce the brand with professional knowledge
• Maintain high standard of store presentation and stock management
• Perform other ad hoc duties as assigned

Requirements

• Minimum 6 years of retail sales experience in which at least 2 years in a supervisory or managerial level; preferably in luxury retail industry
• Strong in store operations, sales & service, people management and training experience
• Reliable with strong sense of responsibility and problem-solving ability
• Able to thrive in a fast-paced, dynamic environment
• Proficient in computer literacy
• Fluent in English; fluency in additional languages such as Mandarin is an advantage to liaise with Chinese speaking clients
• Willing to work retail shifts, including weekends and public holidays

We offer attractive remuneration package, on-the-job training and career advancement opportunity to the right candidate.

TOD'S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

More information on Tod's can be found on http://www.todsgroup.com/

Personal data collected is solely for recruitment related purpose and will be treated in strictest confidence.