SUPERVISOR

PARADISE TEOCHEW RESTAURANT PTE. LTD.; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

PARADISE TEOCHEW RESTAURANT PTE. LTD. in Singapore is seeking an experienced restaurant on‑duty supervisor to support daily operations, report to the Restaurant Manager, and assist in running the restaurant with the Assistant Manager.

You will lead service staff, ensure high standards of hygiene, handle cashiering and banking duties, monitor costs, upsell products, and respond to customer feedback to maximise satisfaction.

Qualifications

• Minimum 4 years of relevant experience.
• Demonstrate ability to deliver profit, control costs and build customer loyalty.
• Strong public relations & interpersonal skills.
• Have good product knowledge on food items.
• A strong leader & team player.
• Strict sense of hygiene and safety standard.

Responsibilities

• Report to the Restaurant Manager.
• Support and assist the Assistant Manager & Restaurant Manager in running the restaurant.
• Constantly obtain customer feedback during operations to ensure satisfaction.
• Upsell our products to increase sales as well as to promote PGR membership.
• Perform duties like ordering, serving, clearing and setting of tables.
• Attend to customer complaints (if any).
• Perform opening and closing duties with a checklists.
• Handle cashiering duties in the absent of Cashier.
• Assist to do banking duties.
• Assist in monitoring labour and F&B costing matters.
• Constantly motivate & cultivate a team spirit in the restaurant.
• Supervise and train the service staff to Restaurant standards of excellence.
• Update GRN and perform e-Procurement.
• Assist in bi-monthly stock take.
• Adhere to company’s standard operating procedures.
• Required to act as Manager on Duty in absence of the Managers.
• Any other appropriate duties and responsibilities as assigned.

Skills

Customer service

Leadership

Interpersonal skills

Hygiene & safety

Job description

Main Responsibilities

• Report to the Restaurant Manager
• Support and assist the Assistant Manager & Restaurant Manager in running the restaurant
• Constantly obtain customer feedback during operations to ensure satisfaction
• Upsell our products to increase sales as well as to promote PGR membership
• Perform duties like ordering, serving, clearing and setting of tables
• Attend to customer complaints (if any)
• Perform opening and closing duties with a checklists
• Handle cashiering duties in the absent of Cashier
• Assist to do banking duties
• Assist in monitoring labour and F&B costing matters
• Constantly motivate & cultivate a team spirit in the restaurant
• Supervise and train the service staff to Restaurant standards of excellence
• Update GRN and perform e-Procurement
• Assist in bi-monthly stock take
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 4 years of relevant experience
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Strong public relations & interpersonal skills
• Have good product knowledge on food items
• A strong leader & team player
• Strict sense of hygiene and safety standard