Studio Host: Community & Membership Experience

YOGA MOVEMENT PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Yoga Movement PTE. LTD. is seeking a Studio Host in Singapore to deliver warm hospitality, educate members about packages, and manage daily studio operations.

You will handle in-person, phone, email, and WhatsApp interactions, ensuring a welcoming experience and accurate scheduling. Responsibilities include promoting memberships, following up on leads, managing class check-ins, and maintaining a clean, organized reception and facilities.

Responsibilities

• Be the warm, approachable presence that makes every client feel welcome.
• Proactively engage with clients to educate and invite them toward the right membership options and packages.
• Manage all client interactions across in-person, phone, email, and WhatsApp with responsiveness and hospitality.
• Handle account management with empathy — including package validity, extensions, and introducing additional options in a way that keeps clients engaged with us.
• Assist with class check-ins, bookings, and payment processing.
• Be fluent in class schedules, offerings, promotions, and studio policies to support clear, confident communication.
• Uphold the Yoga Movement brand voice in every interaction: confident, engaging, fun, and personal.
• Approach sales as part of hospitality — inviting clients to take up packages and memberships.
• Follow up with leads provided by the Studio Manager through genuine conversations, keeping engagement warm and ongoing.
• Track and report conversion progress, ensuring clients feel guided rather than pressured.
• Share key insights from client interactions and work with the Studio Manager to refine engagement approaches.
• Communicate and invite clients to take up active promotions in a way that feels natural and supportive.
• Assist in executing campaigns by sharing information and continuing the conversation with clients so promotions feel seamless and personal.
• Complete opening and closing duties and the daily grind list to ensure the studio is consistently client- ready.
• Maintain cleanliness and organisation of the reception area, practice rooms, equipment, changing rooms, and toilets — always presenting a welcoming space.
• Restock essentials (towels, water, etc.) with attention to detail.
• Assist Studio Managers in the monthly stock take and report low stock promptly.
• Report and resolve maintenance issues swiftly to minimise disruption.
• Support operational and admin duties with reliability and care.
• Be the front-line host during events — warmly welcoming clients, assisting check-ins, and ensuring all event clients have a premium Yoga Movement experience.
• Assist in event setup and client management.
• Capture live content and create simple social media assets to enhance Yoga Movement’s brand presence.
• Bring hospitality to life at events, helping every client feel part of the Yoga Movement community.

Job description

Yoga Movement PTE. LTD. is seeking a Studio Host in Singapore to deliver warm hospitality, educate members about packages, and manage daily studio operations.

You will handle in-person, phone, email, and WhatsApp interactions, ensuring a welcoming experience and accurate scheduling. Responsibilities include promoting memberships, following up on leads, managing class check-ins, and maintaining a clean, organized reception and facilities.