Studio Front Desk & Admin Coordinator

2GETHER PILATES PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

2GETHER PILATES PTE. LTD. is seeking an Administrative Assistant to support daily studio operations, manage class bookings, welcome clients, handle enquiries and payments, and maintain records.

This role emphasizes a friendly, organized, and proactive service mindset to ensure a smooth studio experience. Ideal candidates will be comfortable with front desk tasks, basic office software, and social media communication, with a genuine interest in Pilates and wellness.

Qualifications

• Good communication and interpersonal skills.
• Friendly, approachable and service-oriented personality.
• Organized and able to manage multiple tasks.
• Basic computer skills including Microsoft Office/Google Workspace.
• Comfortable using WhatsApp and social media.

Responsibilities

• Customer Service & Front Desk: Welcome clients and provide a positive studio experience; handle enquiries via WhatsApp, phone, email, and social media; assist new clients with registration and policies; follow up with enquiries and trial/inactive clients.
• Class & Schedule Management: Manage daily bookings, cancellations, and rescheduling; maintain attendance records; coordinate class schedules with instructors; monitor capacity and waiting lists.
• Membership & Payment Administration: Process registrations, renewals, payments, and packages; track outstanding payments and expiry dates; maintain customer and transaction records; prepare simple reports.
• Studio Operations: Ensure reception and studio are clean and welcoming; monitor supplies; assist opening/closing; coordinate issues with Studio Manager.
• Marketing & Client Engagement: Post updates on social media/WhatsApp; support promotions and events; encourage reviews and referrals; maintain good client relationships.

Skills

Communication

Organized

Friendly

Detail-oriented

Proactive

Team player

Tools

Microsoft Office

Google Workspace

Job description

2GETHER PILATES PTE. LTD. is seeking an Administrative Assistant to support daily studio operations, manage class bookings, welcome clients, handle enquiries and payments, and maintain records.

This role emphasizes a friendly, organized, and proactive service mindset to ensure a smooth studio experience. Ideal candidates will be comfortable with front desk tasks, basic office software, and social media communication, with a genuine interest in Pilates and wellness.