Pilates Studio Coordinator

THE MOVING BODY PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

THE MOVING BODY PTE. LTD. is seeking an administrative and sales support professional for our fitness studio in Singapore. You will manage calls, emails, and billing inquiries while maintaining excellent client service and strong rapport with clients.

The role includes maintaining the client database, coordinating scheduling, and supporting in-store product and service promotions. Fluency in English and Chinese is required, with availability for a 5-day work week and weekend shifts.

Qualifications

• Prior experience in client service or administrative roles.
• Strong communication and interpersonal skills.
• Customer-focused with the ability to address diverse client needs.
• Excellent time management and multitasking abilities.

Responsibilities

• Handle phone calls, emails, and other written correspondence.
• Manage daily transactions and client inquiries related to billing and accounts.
• Maintain high service standards to ensure client satisfaction and strong rapport.

Skills

Client service experience

Administrative duties

Strong communication

Interpersonal skills

Time management

Job description

Responsibilities

General Administrative Duties

• Manage phone calls, emails, and other forms of written correspondence.
• Handle daily transactions and client inquiries related to billing and accounts.
• Maintain high service standards to ensure client satisfaction and build strong rapport.
• Oversee incoming mail, faxes, and courier arrangements; manage office supplies.
• Ensure smooth day-to-day operations of the studio.
• Register new clients and maintain an up-to-date client database.
• Act as a liaison between clients and staff for scheduling and appointment tracking.

Sales & RetailSupport

• Maintain a well-stocked and neatly displayed retail area.
• Receive stock and deliveries while managing inventory.
• Assist in selling and promoting studio products and services.

Requirements

• Prior experience in client service or administrative roles.
• Strong communication and interpersonal skills.
• Customer-focused with the ability to address diverse client needs effectively.
• Excellent time management and multitasking abilities.
• Interest in fitness, particularly Pilates, is a plus.
• Availability for a5-day work week, including at leasttwo weekends per month.

Language Requirements:

• Must be able to speak and write in bothEnglish and Chineseto communicate effectively with clients and team members.