Student Support & Behavior Specialist

Greensafe International Pte Ltd; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Greensafe International Pte Ltd is seeking a dedicated professional to manage a caseload of at-risk students and provide direct guidance through individual check-ins and restorative conversations.

You will respond to emotional distress and behavioural concerns, assist in de-escalation, and support interventions for disengaged students. The role requires collaboration with school teams and ongoing record-keeping.

Qualifications

• Diploma or degree in Social Work, Psychology, Youth Work, or related Social Science field.
• At least 3 years' relevant working experience.
• Proficient in Microsoft Office (Word, PowerPoint, Excel, Teams, Outlook).

Responsibilities

• Manage a caseload of at-risk students.
• Conduct regular individual check-ins to build rapport and guide students through challenges.
• Act as first responder for emotional distress, behavioural difficulties, or disciplinary conflicts.
• Assist in de-escalating situations and refer cases for further intervention.
• Facilitate guided reflection and restorative conversations.
• Support students returning from suspension, prolonged absenteeism, or disengagement.
• Supervise students in in-school suspension, Reflection Time, or detention.
• Conduct regular and ad-hoc patrols of school premises and immediate vicinity.
• Assist the SM team in managing disciplinary cases (preliminary fact-finding, documenting statements, maintaining case records).
• Respond to requests for assistance in managing student misconduct.
• Conduct check-ins with students involved in disciplinary incidents and monitor behavioural progress.
• Plan and facilitate individual/small-group sessions (anger management, emotional regulation, self-esteem, social skills, conflict resolution).
• Support school-based after-school engagement programmes and Student Lounge.
• Design and facilitate targeted small-group interventions.
• Work closely with SM team, SDT, Year Heads, Form Teachers, and School Counsellors.
• Assist in early identification and referral of students showing warning signs of disengagement.
• Participate in case discussions, meetings, and reviews.
• Maintain accurate and timely records of student engagements, interventions, and follow-ups.
• Submit periodic reports on engagement activities, progress, outcomes, and areas needing attention.
• Review intervention effectiveness and recommend adjustments.

Education

Diploma or Degree in Social Work, Psychology, Youth Work, or related Social Science field

Tools

Microsoft Office (Word, PowerPoint, Excel, Teams, Outlook)

Job description

Greensafe International Pte Ltd is seeking a dedicated professional to manage a caseload of at-risk students and provide direct guidance through individual check-ins and restorative conversations.

You will respond to emotional distress and behavioural concerns, assist in de-escalation, and support interventions for disengaged students. The role requires collaboration with school teams and ongoing record-keeping.