Student Service Ambassador (Full Time/Part Time)

BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD.; Singapore; Sur place; SGD 17 000 - 25 000; Temps partiel

Résumé du poste

BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD. is seeking a Student Services Ambassador to enrich the student journey with friendly, proactive support.

You will address concerns, guide course selections and career pathways, and help maintain a positive, service-driven environment that encourages life-long learning and student success. The role requires excellent written and spoken communication, empathy, and collaboration with multiple departments to ensure timely responses and high-quality

Qualifications

• Excellent written and oral communication skills.
• Ability to handle multiple tasks and prioritize under pressure.
• Proactive approach with strong service mindset.

Responsabilités

• Provide personalized assistance to students on academic, administrative, and personal matters.
• Guide students on course selection, programs, and career pathways.
• Deliver and uphold a high standard of service culture to enhance student experience.

Connaissances

Customer service

Communication

Team player

Multitasking

Formation

A levels

Diploma

Description du poste

PART TIME POSITION AVAILABLE!!!

As a Student Services Ambassador, you will play a pivotal role in ensuring a positive and enriching experience for our students.

You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life-long learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.

Responsibilities

• Provide personalized assistance to students regarding academic, administrative, and personal matters.
• Offer guidance on academic programs, course selection, and career pathways to students.
• Delivery & inoculate an excellent service culture to enhance student experience.
• Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.
• Maintain accurate records of student interactions, issues raised, and resolutions provided.
• Handle collection of payments and all centre related administrative duties
• Promote courses to learners as upskilling opportunities to boost enrollment

Requirements

• Priority & better compensation for candidates who able to work Weekend shift
• Minimum A level / Diploma in any discipline will have an advantage.
• Dynamic individual with service aptitude, passion for service delivery and a proactive approach
• Good written & oral communication skills
• Strong team player with self-initiatives & commitment to excel.
• Ability to function effectively and multi-task in a dynamic environment.
• Structured career progression plan to groom potential candidates