Student Service Ambassador (Full Time/Part Time)

BELLS Institute of Higher Learning; Singapore; Presencial; SGD 10 000 - 17 000; Tempo parcial

Resumo da oferta

BELLS Institute of Higher Learning in Singapore is seeking a Student Services Ambassador on a part-time basis to support our students and enhance their learning experience across campus services.

You will address student concerns, provide guidance on academic programs, course selection, and career pathways, and help maintain a welcoming, service-oriented environment. Strong communication, empathy, and a proactive attitude are essential, with weekend shifts preferred to cover peak periods.

Qualificações

• Priority & better compensation for candidates who able to work Weekend shift.
• Minimum A level / Diploma in any discipline will have an advantage.
• Dynamic individual with service aptitude, passion for service delivery and a proactive approach
• Good written & oral communication skills
• Strong team player with self-initiatives & commitment to excel.
• Ability to function effectively and multi-task in a dynamic environment.
• Structured career progression plan to groom potential candidates

Responsabilidades

• Provide personalized assistance to students regarding academic, administrative, and personal matters.
• Offer guidance on academic programs, course selection, and career pathways to students.
• Delivery & inoculate an excellent service culture to enhance student experience.
• Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.
• Maintain accurate records of student interactions, issues raised, and resolutions provided.
• Handle collection of payments and all centre related administrative duties
• Promote courses to learners as upskilling opportunities to boost enrollment

Conhecimentos

Interpersonal skills

Empathy

Communication skills

Team player

Multitasking

Formação académica

A levels / Diploma

Descrição da oferta de emprego

PART TIME POSITION AVAILABLE!!!

As a Student Services Ambassador, you will play a pivotal role in ensuring a positive and enriching experience for our students.

You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life-long learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.

Responsibilities

• Provide personalized assistance to students regarding academic, administrative, and personal matters.


• Offer guidance on academic programs, course selection, and career pathways to students.


• Delivery & inoculate an excellent service culture to enhance student experience.


• Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.


• Maintain accurate records of student interactions, issues raised, and resolutions provided.


• Handle collection of payments and all centre related administrative duties


• Promote courses to learners as upskilling opportunities to boost enrollment

Requirements

• Priority & better compensation for candidates who able to work Weekend shift


• Minimum A level / Diploma in any discipline will have an advantage.


• Dynamic individual with service aptitude, passion for service delivery and a proactive approach


• Good written & oral communication skills


• Strong team player with self-initiatives & commitment to excel.


• Ability to function effectively and multi-task in a dynamic environment.


• Structured career progression plan to groom potential candidates