Student Service Ambassador (Full Time/Part Time)

BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD; Singapore; Presencial; SGD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

Bells Institute of Higher Learning Pte. Ltd. is seeking a Student Services Ambassador on a part-time basis to ensure a positive learning experience for our students.

You will deliver exceptional support, address concerns, and foster a welcoming environment to encourage lifelong learning. You will assist with academic and administrative matters, guide course selection and career pathways, and help maintain high service standards across the centre.

Formación

• Customer-service mindset with a passion for helping learners.
• Strong written and spoken communication skills.
• Dynamic, proactive, and able to work with minimal supervision.
• Weekend availability preferred for higher compensation.
• Ability to manage multiple tasks in a fast-paced environment.

Responsabilidades

• Provide personalized guidance on academic programs and course selection.
• Assist with student inquiries and administrative tasks.
• Promote courses as upskilling opportunities to boost enrollment.
• Maintain accurate records of student interactions and resolutions.
• Collaborate with internal departments to ensure timely service.
• Handle payments and centre-related administrative duties.

Conocimientos

Interpersonal skills

Empathy

Communication

Teamwork

Multi-tasking

Proactivity

Educación

A level / Diploma

Descripción del empleo

PART TIME POSITION AVAILABLE!!!

As a Student Services Ambassador, you will play a pivotal role in ensuring a positive and enriching experience for our students.

You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life-long learning. This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.

Responsibilities

• Provide personalized assistance to students regarding academic, administrative, and personal matters.

• Offer guidance on academic programs, course selection, and career pathways to students.

• Delivery & inoculate an excellent service culture to enhance student experience.

• Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.

• Maintain accurate records of student interactions, issues raised, and resolutions provided.

• Handle collection of payments and all centre related administrative duties

• Promote courses to learners as upskilling opportunities to boost enrollment

Requirements

• Priority & better compensation for candidates who able to work Weekend shift

• Minimum A level / Diploma in any discipline will have an advantage.

• Dynamic individual with service aptitude, passion for service delivery and a proactive approach

• Good written & oral communication skills

• Strong team player with self-initiatives & commitment to excel.

• Ability to function effectively and multi-task in a dynamic environment.

• Structured career progression plan to groom potential candidates