STUDENT MANAGEMENT | YOUTH WORKER | SCHOOL | NORTHEAST

MIGRANTLINK PTE. LTD.; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

Migrantlink Pte. Ltd. is seeking a dedicated safeguarding officer to conduct misconduct investigations and provide structured rehabilitation support for students.

You will collaborate with the student management team, form teachers, and school counsellors to investigate incidents and deliver trauma-informed processes. The role requires at least 2 years’ experience with youths in educational or community settings, a polytechnic diploma, and strong communication and documentation skills to

Qualifications

• Excellent interpersonal skills for engaging with students, parents and staff.
• Capable of resolving conflicts and managing emergencies in a school setting.
• Precise report writing and case documentation.
• Ability to work independently and with a multidisciplinary team.

Responsibilities

• Investigate misconduct by interviewing students, victims and witnesses and review evidence.
• Document findings objectively and prepare concise reports for the discipline committee.
• Maintain confidentiality and liaise with external agencies when escalation is required.
• Conduct one-on-one checks with students to monitor progress and provide mentoring.
• Engage parents/guardians and coordinate with community partners on rehabilitation plans.

Skills

Interpersonal communication

Crisis management

Documentation/report writing

Team collaboration

Education

Diploma from polytechnic or equivalent

Job description

Core Role & Objectives

• Collaborative Support: Work closely with the student management team, form teachers, and school counsellors to investigate misconduct and deliver structured rehabilitation, fostering a safe and inclusive environment.

Key Responsibilities

Misconduct Investigations:

• Gather information via interviews (students, victims, witnesses) and review evidence (CCTV footage, written statements).

• Document findings objectively, prepare concise reports for the discipline committee, and ensure a fair, trauma-informed process.

• Maintain strict confidentiality and liaise with external agencies (e.g., Singapore Police Force, MSF, Child Protective Services) when escalation is required.

Rehabilitation & Student Support:

• Conduct one-on-one check-ins with students to monitor progress and mentor them.

• Engage parents and guardians as partners through updates and joint meetings.

Preventive Patrols:

• Conduct regular walkabouts within the school and surrounding neighborhood districts to deter and detect rule violations, such as smoking and vaping.

Administration & Coordination:

• Maintain accurate documentation of cases and rehabilitation plans, prepare progress reports, coordinate with community partners, and attend professional development as required.

Working Hours & Schedule

• Monday to Thursday: 8:00 AM to 5:30 PM (includes a 1-hour lunch break).

• Friday: 8:00 AM to 5:00 PM (includes a 1-hour lunch break).

• Off Days: Weekends and gazetted public holidays.

Qualifications & Experience

• Education: Diploma from a local polytechnic or equivalent, preferably in a related field.

• Professional Experience: At least 2 years of relevant experience working with youths in a school, social service, law enforcement, or community setting.

• Case Management Experience: Minimum of 2 years of experience conducting investigations or handling case management.

Required Skills

• Communication & Engagement: Strong interpersonal and communication skills to engage effectively with students, parents, and staff.

• Conflict & Crisis Management: Capable of resolving disputes, reducing tensions, and managing emergencies or safety concerns professionally.

• Documentation: Good report-writing skills for preparing accurate statements, case records, and reports.

• Teamwork & Trust: Able to build trust, maintain positive stakeholder relationships, and work both independently and collaboratively within a multidisciplinary team.

Email Address: ••••@gmail.com

Migrantlink Pte. Ltd.

EA License: 25C3111

EA Personnel: R25158554 | Keith Tang