Student Management Officer |School| Edgefield Plain

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

WSH Experts Pte. Ltd. is seeking an officer to support the school discipline team in investigating student misconduct cases, ensuring fair, thorough and trauma-informed processes.

The role also covers rehabilitation support, parental engagement, and maintaining case records in line with data policies. In addition, the officer will participate in preventive activities such as patrols to deter vaping and rule violations, and coordinate with external agencies as needed.

Responsibilities

• Investigation of Student Misconduct: conduct fair, thorough investigations with the discipline team; gather information via structured interviews; document findings per guidelines; prepare investigation reports for the discipline committee; review CCTV footage and statements; ensure fairness and confidentiality.

Job description

Key Responsibilities

1. Investigation of Student Misconduct - The officer will assist the school's discipline team in conducting fair, thorough, and sensitive investigations into student misconduct cases. Specific duties include:

a. Gathering information through structured interviews with students involved in disciplinary cases, including the accused, victims, and witnesses.

b. Documenting investigation findings accurately and objectively in accordance with school and MOE guidelines.

c. Preparing clear and concise investigation reports for the consideration of the discipline committee.

d. Assisting in the review of CCTV footage, written statements, and other relevant evidence where necessary.

e. Ensuring that all investigation processes are conducted in a fair, unbiased, and trauma-informed manner.

f. Liaising with external agencies such as the Singapore Police Force, Ministry of Social and Family Development (MSF), or Child Protective Services where cases require escalation.

g. The officer must maintain strict confidentiality of all case-related information and student records.

2. Rehabilitation & Student Support - Beyond investigation, the officer will play an active role in supporting students through structured rehabilitation programmes. Duties include:

a. Conducting regular one-on-one check-in sessions with students under rehabilitation to monitor progress and provide guidance.

b. Engaging parents and guardians as active partners in the rehabilitation process through regular updates and joint meetings.

c. Maintaining accurate and up-to-date records of all rehabilitation activities and student progress.

3. Preventive Work: The officer will also contribute to preventive efforts aimed at reducing the recurrence of misconduct. Duties will include conducting regular walkabouts within the school premises and in the surrounding areas in the neighbouring district. The officer will focus on deterring and detecting activities such as vaping and smoking, as well as preventing violations of school rules.

4. Administrative & Coordination Duties - Maintaining proper documentation of all cases, rehabilitation plans, and student interactions in accordance with school data management policies

a. Preparing progress reports for the School.

b. Coordinating with external agencies, community partners, and family service centres where necessary.

c. Attending relevant training, workshops, an