Student Management Officer |School| Edgefield Plain

WSH Experts Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

WSH Experts Pte Ltd in Singapore is seeking a Student Safeguarding Officer to support the discipline team in fair, thorough investigations into student misconduct, in line with MOE guidelines. You will gather information through structured interviews with involved students, victims and witnesses, document findings, and prepare concise reports for the discipline committee.

You will also contribute to rehabilitation and student support, conducting check-ins, engaging parents, and maintaining

Responsibilities

• Investigation of Student Misconduct: assist discipline team with fair, thorough investigations in line with MOE guidelines.
• Gather information through structured interviews with students involved, including accused, victims, and witnesses.
• Document investigation findings accurately and objectively; prepare clear reports for the discipline committee.
• Review CCTV footage, statements, and other evidence as needed; ensure confidentiality and fairness.
• Liaise with external agencies such as SP, MSF, or Child Protective Services when escalation is required.
• Ensure trauma-informed, unbiased processes throughout investigations.
• Rehabilitation & Student Support: conduct regular one-on-one check-ins with students under rehabilitation; engage parents and maintain records.
• Preventive Work: conduct regular walkabouts to deter vaping, smoking and rule violations.
• Administrative & Coordination Duties: maintain case documentation, rehabilitation plans, and progress records; coordinate with partners; attend relevant trainings.

Job description

Job Description

Key Responsibilities

1. 1. Investigation of Student Misconduct – The officer will assist the school's discipline team in conducting fair, thorough, and sensitive investigations into student misconduct cases. Specific duties include:
   • a. Gathering information through structured interviews with students involved in disciplinary cases, including the accused, victims, and witnesses.
   • b. Documenting investigation findings accurately and objectively in accordance with school and MOE guidelines.
   • c. Preparing clear and concise investigation reports for the consideration of the discipline committee.
   • d. Assisting in the review of CCTV footage, written statements, and other relevant evidence where necessary.
   • e. Ensuring that all investigation processes are conducted in a fair, unbiased, and trauma-informed manner.
   • f. Liaising with external agencies such as the Singapore Police Force, Ministry of Social and Family Development (MSF), or Child Protective Services where cases require escalation.
   • g. The officer must maintain strict confidentiality of all case-related information and student records.
2. 2. Rehabilitation & Student Support – Beyond investigation, the officer will play an active role in supporting students through structured rehabilitation programmes. Duties include:
   • a. Conducting regular one-on-one check-in sessions with students under rehabilitation to monitor progress and provide guidance.
   • b. Engaging parents and guardians as active partners in the rehabilitation process through regular updates and joint meetings.
   • c. Maintaining accurate and up-to-date records of all rehabilitation activities and student progress.
3. 3. Preventive Work: The officer will also contribute to preventive efforts aimed at reducing the recurrence of misconduct. Duties will include conducting regular walkabouts within the school premises and in the surrounding areas in the neighbouring district. The officer will focus on deterring and detecting activities such as vaping and smoking, as well as preventing violations of school rules.
4. 4. Administrative & Coordination Duties – Maintaining proper documentation of all cases, rehabilitation plans, and student interactions in accordance with school data management policies
   • a. Preparing progress reports for the School.
   • b. Coordinating with external agencies, community partners, and family service centres where necessary.
   • c. Attending relevant training, workshops, an