Student Management Officer
Work Location: Yishun
Contract Period: 4 January 2027 to 28 May 2027
Working Hours: 7:30am to 3:30pm, including a 1-hour lunch break
Employment Type: Full-time, 5-month contract
Job Description
We are looking for a responsible and proactive Student Management Officer to support student supervision, behaviour management and engagement in a secondary school environment.
The role involves maintaining a safe and orderly school environment, engaging students positively, responding to behavioural incidents and supporting communication with parents and school staff.
Key Responsibilities
Student Supervision and Engagement
- Conduct regular patrols during recess and lunch periods in classroom blocks and common areas.
- Monitor student behaviour, grooming and unauthorised mobile phone usage.
- Engage students proactively to discourage misconduct and encourage positive behaviour.
- Guide students to understand behavioural expectations while maintaining appropriate authority.
- Support out-of-school patrol duties alongside senior staff members.
Behaviour and Incident Support
- Respond promptly to emerging student behavioural incidents.
- Help stabilise situations through effective communication and appropriate intervention.
- Identify and engage students involved in incidents.
- Conduct initial fact-finding and prepare reports for case handovers.
- Liaise with school leaders, Student Management personnel and Year Heads.
- Assist with restorative conversations between students where appropriate.
- Support corrective counselling to help students understand the consequences of their actions.
Programme Supervision
- Supervise the school's Self-Improvement Programme.
- Ensure assigned tasks are completed and appropriate conduct is maintained.
- Track students' attendance and punctuality.
- Issue reminders and follow up on non-compliance.
- Coordinate the rescheduling of sessions where required.
- Reinforce positive behavioural expectations during sessions.
Parent and Stakeholder Engagement
- Communicate with parents or guardians regarding student disciplinary cases.
- Keep parents informed of the school's actions and follow-up measures.
- Support the school in engaging parents as partners in students' behavioural improvement.
- Work collaboratively with school staff and other stakeholders.
Requirements
- Minimum GCE O-Level qualification or equivalent.
- At least 1 year of experience in student supervision, social work or a related field.
- Must have prior experience working with students.
- Strong communication and interpersonal skills.
- Able to engage effectively with adolescents while maintaining appropriate authority.
- Able to remain calm under pressure and manage challenging situations.
- Comfortable using technology and documentation systems.
- Responsible, proactive and able to demonstrate integrity.
- Able to work collaboratively with school staff and parents.
- Committed to student welfare and positive behavioural change.
- Able to commit to the full contract period and stipulated working hours.