Student Management Officer (5 months) - Yishun

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 28,000 - 30,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a Campus Supervisor to oversee student supervision, engagement, and behavioural management at a Singapore school campus.

The role involves patrols, restorative conversations, and supporting corrective counselling to guide positive student behaviour. You will liaise with school leaders and parents, coordinate SIP sessions, and assist in incident response as part of a support team.

Qualifications

• Minimum GCE 'O' Level or equivalent qualification.
• One year of experience in student supervision, social work, or related field.
• Must have some experience working with students.
• Strong communication and interpersonal skills.
• Ability to stay calm under pressure.
• Proficiency with documentation systems.
• Ability to engage adolescents effectively.

Responsibilities

• Programme Management & Follow-up.
• Campus Supervision & Student Engagement.
• Conduct regular patrols during recess and lunch to monitor student behaviour and grooming and address inappropriate conduct.
• Proactively engage with students to deter misconduct and guide positive behaviour.
• Assist in restorative conversations and processes between offenders and victims when appropriate.
• Support delivery of corrective counselling to help students understand consequences of actions.
• Serve as part of the immediate response team for disruptive incidents to stabilise situations.
• Liaise with school staff on case handovers and drafting of reports.
• Support out-of-school patrol duties with senior staff.
• Oversee Self-Improvement Programme (SIP) Supervision and ensure conduct is maintained.
• Track attendance and punctuality for SIP; issue reminders and follow up on non-compliance.
• Coordinate session rescheduling and communicate with parents on student progress.
• Engage with parents and guardians regarding disciplinary cases and rehabilitation efforts.

Skills

Strong communication

Interpersonal skills

Calm under pressure

Teamwork

Education

GCE O-Level

Tools

Documentation systems

Job description

Job Scope

• Programme Management & Follow-up
• Campus Supervision & Student Engagement
• Conduct regular patrols during recess and lunch periods in classroom blocks and common areas to monitor student behaviour and grooming, address inappropriate conduct, and ensure no unauthorised mobile phone usage.
• Proactively interact and engage with students to deter misconduct and guide positive behaviour
• Assist in facilitating restorative conversations and processes between offenders and victims, where appropriate and when the victim is ready.
• Support the delivery of corrective counselling to help students understand the consequences of their actions and take responsibility for their behaviour.
• Serve as part of the immediate response team for emerging student behavioural incidents to stabilize the situation through effective communication and intervention techniques
• Identify and engage with students involved in incidents to steer them towards positive behaviour
• Liaise with school personnel (including School Leaders, HOD/LH Student Management, Year Heads) for case handovers with initial fact-finding, and drafting of reports.
• Support out-of-school patrol duties alongside senior staff members.
• Self-Improvement Programme (SIP) Supervision
• Oversee the SIP to ensure task completion and maintain appropriate conduct throughout the session.
• Engage with students during supervision to reinforce positive behavioural expectations.
• Track student attendance and punctuality for SIP, issue timely reminders and follow up on cases of non-compliance.
• Coordinate session rescheduling and maintain communication with parents regarding student progress
• Parent and Stakeholders Engagement
• Facilitate timely and effective communication with parents and guardians regarding disciplinary cases, keeping them informed of the school's actions and follow‑up measures.
• Support the school in engaging parents as partners in the student's rehabilitation and behavioural improvement.

Requirements

• Minimum GCE 'O' Level or equivalent qualification
• ONE year of previous experience in student supervision, social work, or related field.
• Must have some experience working with students.
• Strong communication and interpersonal skills with ability to engage effectively with adolescents.
• Ability to remain calm under pressure and handle challenging situations.
• Comfortable with using technology including documentation systems.
• Ability to build rapport with students whilst maintaining authority.
• Strong sense of responsibility and integrity.
• Ability to work collaboratively with school staff and parents.
• Commitment to student welfare and positive behavioural change.
• Proactive approach to preventing misconduct through positive engagement.

Contract Period

Contract Period: 4 January 2027 to 28 May 2027 (5 months). Employed for Semester 1 only.

Working Arrangement

Mondays to Fridays: 7:30am to 3:30pm (including one hour lunch).

Location: Yishun

Salary: $2,500 to $2,700 per month (or you may advise your expected salary)

EA License No.: 96C4864

Reg. No.: R26161270 JOEY TAY YI TING