Youth Worker - Student Management (Secondary School - Yishun)

Seacare Manpower Services Pte Ltd; Singapore; On-site; SGD 47,000 - 55,000; Full time

Job summary

Seacare Manpower Services Pte Ltd in Singapore is seeking a Youth Worker to support secondary school students (Yishun) with at‑risk behaviours, absenteeism, and social challenges. You will conduct mentoring, home visits where appropriate, and coordinate interventions with school staff to promote positive outcomes.

The role requires a Diploma/degree in Social Work or related field, 3+ years of youth work experience, and strong communication and emotional intelligence.

Qualifications

• Diploma or degree in Social Work, Psychology, Youth Work or related Social Science preferred.
• Certifications in stress management, anger management, suicide prevention or grief counselling advantageous.

Responsibilities

• Manage a caseload of at‑risk students with challenges like absenteeism, behavioural issues, and school engagement.
• Conduct regular mentoring sessions and check-ins to build rapport and guide positive changes.
• Support students experiencing distress, de‑escalate situations, and refer to school personnel as needed.
• Facilitate restorative conversations and guided reflections to improve self‑regulation and decision‑making.
• Supervise students during in‑school suspension, detention, and related activities.
• Plan and lead individual or group sessions on anger management and social skills.

Skills

Youth work

Empathy

Communication

Interpersonal skills

Team collaboration

Emotional intelligence

Education

Social Work/Psychology-related degree or diploma

Related certifications (stress/anger management, suicide prevention, grief counselling)

Tools

Microsoft Word

Excel

PowerPoint

Teams

Outlook

Job description

Youth Worker - Student Management (Secondary School - Yishun) x1

Salary: $30-$35/hour

Estimated Monthly Salary: $4,225-$4,929

Contract Duration: 10 months

Contract Period: January 2027 - 29 October 2027

Working Hours:

• Monday-Thursday: 8:30am-5:30pm, inclusive of 1-hour lunch break.
• Friday: 8:30am-1:00pm.

Working Days: Monday-Friday

No Service: Saturdays, Sundays, gazetted public holidays and designated protected periods during school holidays.

Job Requirements

• Diploma or degree in Social Work, Psychology, Youth Work or a related Social Science discipline is preferred.
• Certifications in stress management, anger management, suicide prevention or grief counselling are advantageous.
• At least 3 years of experience working with youths aged 12-18, preferably in a school, residential home or community setting.
• High emotional intelligence and ability to remain calm and empathetic in challenging situations.
• Strong communication and interpersonal skills, with the ability to engage youths while maintaining professional boundaries.
• Patient, compassionate, resilient and able to work collaboratively.
• Open to new ideas and approaches when supporting students.
• Proficient in Microsoft Word, Excel, PowerPoint, Teams and Outlook.

Job Responsibilities

• Manage a caseload of at-risk students facing challenges such as absenteeism, behavioural issues, poor school engagement and personal or social difficulties. Conduct home visits where appropriate and approved by the school.
• Conduct regular mentoring sessions and individual check-ins to build rapport, provide guidance and encourage positive behavioural changes.
• Support students experiencing emotional distress, behavioural difficulties or disciplinary conflicts, including de-escalating situations and referring cases to relevant school personnel.
• Facilitate restorative conversations and guided reflections to develop students' self-regulation, accountability and decision-making skills.
• Support students returning from suspension or prolonged absenteeism through mentoring and progress monitoring.
• Supervise students during in-school suspension, Reflection Time and detention.
• Conduct school and vicinity patrols to monitor student behaviour and identify potential safety concerns.
• Assist with disciplinary case management, including preliminary fact-finding, documenting student statements and maintaining case records.
• Respond to student misconduct incidents and conduct follow-ups to monitor behavioural progress.
• Plan and facilitate individual or group sessions on anger management, emotional regulation, social skills, conflict resolution and responsible decision-making.
• Support school-based and after-school engagement programmes, including Student Lounge activities, sports, arts and life-skills workshops.
• Work with school personnel, including the Student Management team, Year Heads, Form Teachers and School Counsellors, to coordinate student interventions.
• Identify early signs of student disengagement and refer concerns to the appropriate school personnel.
• Maintain accurate case records, monitor student progress and provide regular updates and reports on interventions and outcomes.
• Participate in case discussions and review intervention effectiveness with relevant school personnel.
• Perform other related duties as assigned.

Only shortlisted candidates will be notified.