Student Management Officer

Dynamic Human Capital Pte Ltd; Singapore; On-site; SGD 20,000 - 31,000; Part time

Job summary

Dynamic Human Capital Pte Ltd is hiring a School Support Officer to engage with students, gather information, and assist the Year Head in maintaining safety and wellbeing. This is a 2 months contract with specific school guidance responsibilities.

You will build rapport with primary school students, document case notes, assist in restorative conversations, and escalate concerns promptly, under supervision of teachers and administrators.

Qualifications

• Diploma or degree in social work, psychology, counselling, youth work, education or related field.
• Preferably 2 years of experience with children or youths.
• Experience in schools, youth work or case management is preferred.
• Ability to build rapport with primary school students while maintaining professional boundaries.
• Strong communication, documentation and interpersonal skills.
• Ability to elevate serious concerns promptly.

Responsibilities

• Gather information from students and witnesses regarding incidents or concerns.
• Support the Year Head with case inquiries, interviews, documentation and follow-ups.
• Build rapport and engage students in a supportive and constructive manner.
• Facilitate restorative conversations and conflict resolution when appropriate.
• Assist teachers and Year Heads in communicating factual updates to parents.
• Escalate serious safety, well-being or misconduct concerns promptly.
• Supervise students during recess, examinations, detention and student movement.
• Maintain accurate case notes and provide regular progress updates.
• Monitor detention attendance, behaviour and significant incidents.

Skills

Student support

Communication skills

Documentation

Interpersonal skills

Education

Diploma or Degree in Social Work, Psychology, Counselling, Youth Work, Education

Job description

Job Details

• 2 months contract

• Mon, Wed, Fri: 9am to 2pm; Tues and Thurs: 9am to 4pm

Job Responsibilities

• Gather information from students and witnesses regarding incidents or concerns.

• Support the Year Head with case inquiries, interviews, documentation and follow-ups.

• Build rapport and engage students in a supportive and constructive manner.

• Facilitate restorative conversations and conflict resolution when appropriate.

• Assist teachers and Year Heads in communicating factual updates to parents.

• Escalate serious safety, well-being or misconduct concerns promptly.

• Supervise students during recess, examinations, detention and student movement.

• Maintain accurate case notes and provide regular progress updates.

• Monitor detention attendance, behaviour and significant incidents.

Requirements

• Diploma or Degree in Social Work, Psychology, Counselling, Youth Work, Education or a related field is advantageous.

• Preferably at least 2 years of experience working with children or youths.

• Relevant experience in schools, youth work, case management, counselling or behaviour management is preferred.

• Able to build rapport with primary school students while maintaining professional boundaries.

• Calm, objective and non-judgmental when managing sensitive situations.

• Strong communication, documentation and interpersonal skills.

• Able to exercise sound judgement and elevate serious concerns promptly.

• High level of integrity and confidentiality.

We regret that only short-listed candidates will be notified.

Dynamic Human Capital Pte Ltd (EA Licence No: 12C6253)

Lisa Gunawan (Registration No: R24123448)