Student Management & Support Officer (Government School)

APBA TG Human Resource Pte Ltd; Singapore; On-site; SGD 28,000 - 47,000; Full time

Job summary

APBA TG Human Resource Pte Ltd in Singapore seeks a dedicated staff member to provide roving supervision for primary students, support well-being, and manage behaviours. You will liaise with teachers, Year Heads and School Counsellors, conduct restorative conversations, and help with detentions and reintegration into learning.

The role emphasizes calm de-escalation, strong interpersonal skills, and patient, firm guidance to foster student development in a supportive school environment.

Qualifications

• Experience with primary school-aged children.
• Experience in student management, pastoral care, wellbeing or counselling is advantageous.
• Former/retired educators or those with school experience are welcome.
• Ability to manage challenging behaviours calmly and de-escalate.
• Good interpersonal and communication skills with students, parents, and staff.

Responsibilities

• Provide roving supervision during recess and engage with students.
• Build rapport with students and observe peer interactions.
• Identify emerging concerns and manage student conflicts.
• Attend to students displaying challenging behaviours.
• De-escalate situations and provide emotional regulation support.
• Conduct restorative conversations and guide reflection on behaviour.
• Monitor student well-being through check-ins and follow up on concerns.
• Liaise with teachers, Year Heads and School Counsellors on student matters.
• Communicate with parents and document student interventions.
• Monitor and prepare cases requiring further follow-up.
• Facilitate detention and guided reflection sessions on detention days.
• Help students understand underlying behavioural issues and set goals.
• Support reintegration of students back into learning.
• Accompany teachers/Year Heads for home visits where required.

Skills

Interpersonal communication

Student management

Pastoral care

Behaviour management

Counselling-related work

Job description

• Regular Days: 9.00am – 3.00pm

• Tuesday & Friday (Detention Days): 11.00am – 5.00pm

• Excluding weekends and Public Holidays

Job Responsibilities

• Provide roving supervision during recess and actively engage with students

• Build rapport with students and observe peer interactions

• Identify emerging concerns and manage student conflicts

• Attend to students displaying challenging behaviours

• De-escalate situations and provide emotional regulation support

• Conduct restorative conversations and guide students in reflecting on their behaviour

• Conduct individual student check-ins and monitor student well-being

• Follow up on previous concerns and identify students requiring additional support

• Liaise with teachers, Year Heads and School Counsellors on student matters

• Communicate with parents and document student interventions

• Monitor student support plans and prepare cases requiring further follow-up

• Facilitate detention and guided reflection sessions on detention days

• Help students understand underlying behavioural issues and set behavioural goals

• Support students in their reintegration back into learning

• Accompany teachers/Year Heads for home visits where required

Requirements

• Prior experience working with primary school-aged children

• Experience in student management, pastoral care, student well-being, behaviour management or counselling-related work would be advantageous

• Former/retired educators or individuals with relevant experience in a school or educational setting are welcome to apply

• Able to manage challenging student behaviours calmly and confidently, including de-escalation and restorative conversations

• Good interpersonal and communication skills to engage students, parents and school staff

• Patient, firm yet caring, with a genuine interest in supporting students' development and well-being