Student Management Associate (School Environment-Woodlands)

SUNNYHILL ACE PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Sunnyhill ACE PTE. LTD. is seeking a Student Well-Being Coordinator to support school leadership in incident handling, restorative practices, and student safety. The role emphasizes confidentiality, MOE compliance, and collaborative work with teachers and counselors.

Responsibilities include supervising in-house suspension, coordinating well-being initiatives, and maintaining accurate records while adhering to MOE safeguarding policies. Working hours align with school schedules during term time.

Qualifications

• Essential Requirements: MOE Registration with MOE as of the ITQ deadline.
• Relevant track record working with children or youth in student management, behavioural support, mentoring, or conflict resolution.
• Preferred: Diploma/degree in Education, Psychology, Counselling, Social Work, Youth Work, Child Development; 2+ years in student engagement or restorative practices in a mainstream school.

Responsibilities

• Assist school leadership in incident fact-finding and document detailed statements.
• Facilitate restorative conversations to reinforce accountability and responsible decision-making.
• Supervise students on in-house suspension and coordinate follow-up with teachers.
• Conduct campus supervision and monitor student interactions during school breaks and activities.
• Support planning and rollout of student well-being initiatives and campaigns.
• Maintain confidential records in alignment with MOE safeguarding policies.

Skills

Collaboration skills

Boundaries with youths

Rapport with youths

Conflict resolution

Education

Diploma or degree in Education, Psychology, Counselling, Social Work, Youth Work, Child Development

Job description

Key Responsibilities

• Incident Support & Fact-Finding: Assist school leadership in preliminary fact-finding for student-related incidents. Gather information, document detailed statements from students, and review CCTV footage alongside authorized personnel under strict confidentiality protocols.
• Restorative Interventions: Facilitate reflective activities and restorative conversations to help students understand the impact of their choices, reinforcing personal accountability and responsible decision-making.
• In-House Suspension Supervision: Supervise students placed on structured in-house suspension. Oversee their completion of reflective and educative tasks, maintain accurate progress records, and coordinate follow-up updates with Form Teachers and Year Heads.
• Campus Supervision & Student Safety: Conduct regular patrols of designated school zones during recess, lunch breaks, and remedial waiting periods (2:00 p.m. to 2:45 p.m.). Actively monitor student interactions, reinforce school expectations, and resolve minor peer disputes.
• Well-Being Programme Coordination: Support the logistics, planning, and rollout of student well-being advocacy initiatives, including anti-bullying and cyber wellness education. Mentor and guide student Well-Being Ambassadors during school campaigns and carnivals.
• Documentation & Professional Standards: Maintain precise, highly confidential records of student-related behavioral trends, interventions, and programme participation statistics in alignment with Ministry of Education (MOE) safeguarding policies.

Job Requirements

Essential Requirements (Mandatory):

• MOE Registration: Must hold a valid registration with the Ministry of Education (MOE) as of the ITQ deadline.
• Relevant Track Record: Demonstrated experience working with children or youth in student management, behavioral support, mentoring, or conflict resolution.

Preferred Qualifications & Skills:

• A diploma or degree in Education, Psychology, Counselling, Social Work, Youth Work, Child Development, or a related discipline.
• Preferably at least two (2) years of hands-on experience in student engagement, behaviour management, or restorative practices within a mainstream school setting.
• Excellent collaboration skills with the ability to maintain strong professional boundaries and rapport with youths.

Contract Period:

Semester 1: Monday, 4 January 2027 to Friday, 28 May 2027

Semester 2: Monday, 28 June 2027 to Friday, 19 November 2027

Note: This position is not paid during the scheduled school holiday break from 29 May 2027 to 27 June 2027.

Working Hours:

Mondays to Fridays: 9:00 a.m. to 4.30 p.m.

Service is not required on Saturdays, Sundays, and gazetted public holidays.