Student Guidance Officer - Student Services [ITE College West]

Public Service Division; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

ITE College West in Singapore is seeking a Student Guidance Officer in the Student Services Department to uphold student discipline and provide administrative support.

You will conduct campus safety patrols, lead disciplinary talks, manage disciplinary and appeal cases, provide student mentoring, and collaborate with internal and external stakeholders on crime prevention and student development activities.

Qualifications

• At least 3 years of relevant work experience.
• Prior experience in enforcement agencies would be an advantage though not essential.
• Proven organisational and communication skills.

Responsibilities

• Campus Safety and Environment – Support to keep a safe, orderly, and conducive campus environment including conducting patrols.
• Preventive Education and Programmes – Conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making.
• Student Case Management – Manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions in accordance with organisational policies.
• Student Support – Provide support to students with behavioural issues through mentoring and targeted interventions.
• Stakeholder Engagement – Collaborate with internal and external stakeholders on crime prevention efforts.
• Programme Support – Support student development initiatives (e.g. learning journeys, enrichment activities, and overseas programmes) as required; and
• Other Duties – Perform other duties as assigned.

Skills

Organisational skills

Communication skills

Job description

[What the role is]

As a Student Guidance Officer (SGO) in the Student Services Department at ITE College West (CW), you will maintain student discipline as well as provide support for administrative work.

[What you will be working on]

• Campus Safety and Environment – Support to keep a safe, orderly, and conducive campus environment including conducting patrols;
• Preventive Education and Programmes – Conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making
• Student Case Management – Manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions in accordance with organisational policies;
• Student Support – Provide support to students with behavioural issues through mentoring and targeted interventions.
• Stakeholder Engagement – Collaborate with internal and external stakeholders on crime prevention efforts;
• Programme Support – Support student development initiatives (e.g. learning journeys, enrichment activities, and overseas programmes) as required; and
• Other Duties – Perform other duties as assigned.

[What we are looking for]

• At least 3 years of relevant work experience.
• Prior experience in enforcement agencies would be an advantage though not essential.
• Proven organisational and communication skills.