Student Guidance Officer - Student Services [ITE College West]

Institute of Technical Education; Singapore; Presencial; SGD 40.000 - 55.000; Jornada completa

Descripción de la vacante

The Institute of Technical Education is seeking a Student Guidance Officer (SGO) for the Student Services Department at ITE College West. In this role, you will maintain student discipline and provide administrative support while ensuring a safe campus environment.

We are looking for someone with at least 3 years of relevant experience, strong organisational and communication skills, and ideally, prior exposure to enforcement agencies. Your responsibilities will include managing student disciplinary cases and engaging with stakeholders for crime prevention.

Formación

• Minimum 3 years of relevant work experience.
• Prior experience in enforcement agencies is advantageous.
• Excellent organisational and communication skills.

Responsabilidades

• Maintain student discipline and provide administrative support.
• Support campus safety and environment through patrols.
• Conduct disciplinary talks and promote responsible behaviour.
• Manage disciplinary and appeal cases according to policies.
• Provide support to students with behavioural issues.
• Engage stakeholders on crime prevention efforts.
• Support student development initiatives as required.

Conocimientos

Organisational skills

Communication skills

Descripción del empleo

What the role is:

As a Student Guidance Officer (SGO) in the Student Services Department at ITE College West (CW), you will maintain student discipline as well as provide support for administrative work.

What you will be working on:

• Campus Safety and Environment – Support to keep a safe, orderly, and conducive campus environment including conducting patrols;
• Preventive Education and Programmes – Conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making;
• Student Case Management – Manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions in accordance with organisational policies;
• Student Support – Provide support to students with behavioural issues through mentoring and targeted interventions.
• Stakeholder Engagement – Collaborate with internal and external stakeholders on crime prevention efforts;
• Programme Support – Support student development initiatives (e.g. learning journeys, enrichment activities, and overseas programmes) as required;
• Other Duties – Perform other duties as assigned.

What we are looking for:

• At least 3 years of relevant work experience.
• Prior experience in enforcement agencies would be an advantage though not essential.
• Proven organisational and communication skills.