Student Guidance Officer - Student Services [ITE College Central]

Institute of Technical Education; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

The Institute of Technical Education in Singapore seeks a Student Guidance Officer (SGO) to maintain student discipline and support administrative functions. The role involves ensuring campus safety, managing student cases, and supporting developmental initiatives through mentoring.

Candidates should possess at least 3 years of relevant experience, with strong organisational and communication skills. Prior experience in enforcement agencies is a plus. Join us to make a significant impact in the education sector!

Qualifications

• Minimum of 3 years of relevant work experience.
• Experience with enforcement agencies is advantageous.
• Strong organisational and communication skills.

Responsibilities

• Maintain student discipline and provide administrative support.
• Support campus safety and conduct patrols.
• Manage disciplinary and appeal cases including investigations.
• Provide mentoring and targeted interventions for students.

Skills

Organisational skills

Communication skills

Job description

What the role is:

As a Student Guidance Officer (SGO) in the Student Services Department, you will maintain student discipline as well as provide support for administrative work.

What you will be working on:

• Campus Safety and Environment – Support to keep a safe, orderly, and conducive campus environment including conducting patrols;
• Preventive Education and Programmes – Conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making.
• Student Case Management – Manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions in accordance with organisational policies;
• Student Support – Provide support to students with behavioural issues through mentoring and targeted interventions.
• Stakeholder Engagement – Collaborate with internal and external stakeholders on crime prevention efforts;
• Programme Support – Support student development initiatives (e.g. learning journeys, enrichment activities, and overseas programmes) as required; and
• Other Duties – Perform other duties as assigned.

What we are looking for:

• At least 3 years of relevant work experience.
• Prior experience in enforcement agencies would be an advantage though not essential.
• Proven organisational and communication skills.

About Institute of Technical Education

The Institute of Technical Education is a globally-recognised world-class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands‑on, Minds‑on, Hearts‑on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard-IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.