Student Guidance Officer - Student Services [ITE College East]

Institute of Technical Education; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

The Institute of Technical Education in Singapore is seeking a dedicated Student Guidance Officer (SGO). The SGO will play a key role in maintaining student discipline and providing support for various administrative tasks. Responsibilities include promoting a safe campus environment and managing student case files.

The ideal candidate should have at least 3 years of relevant experience and strong organisational skills. Join us and make a significant impact in student services.

Qualifications

• At least 3 years of relevant work experience.
• Prior experience in enforcement agencies would be an advantage though not essential.
• Proven organisational and communication skills.

Responsibilities

• Support to keep a safe, orderly, and conducive campus environment including conducting patrols.
• Conduct disciplinary talks and programmes to promote responsible behaviour.
• Manage disciplinary and appeal cases, including investigations and documentation.
• Provide support to students with behavioural issues through mentoring.
• Collaborate with stakeholders on crime prevention efforts.
• Support student development initiatives.

Skills

Organizational skills

Communication skills

Job description

What the role is:

As a Student Guidance Officer (SGO) in the Student Services Department, you will maintain student discipline as well as provide support for administrative work.

What you will be working on:

• Campus Safety and Environment – Support to keep a safe, orderly, and conducive campus environment including conducting patrols;
• Preventive Education and Programmes – Conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making.
• Student Case Management – Manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions in accordance with organisational policies;
• Student Support – Provide support to students with behavioural issues through mentoring and targeted interventions.
• Stakeholder Engagement – Collaborate with internal and external stakeholders on crime prevention efforts;
• Programme Support – Support student development initiatives (e.g. learning journeys, enrichment activities, and overseas programmes) as required; and
• Other Duties – Perform other duties as assigned.

What we are looking for:

• At least 3 years of relevant work experience.
• Prior experience in enforcement agencies would be an advantage though not essential.
• Proven organisational and communication skills.

About Institute of Technical Education

The Institute of Technical Education is a globally-recognised world-class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands‑on, Minds‑on, Hearts‑on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard-IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.