Student Guidance Officer - Student Services [ITE College West]

ITE Institute of Technical Education; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

ITE College West is seeking a Student Guidance Officer to maintain student discipline and provide support for administrative work within the Student Services Department.

You will conduct campus safety, disciplinary talks, manage cases, mentor students, collaborate with stakeholders, and support development programmes, emphasizing strong organisational and communication skills.

Qualifications

• At least 3 years of relevant work experience.
• Prior enforcement experience would be an advantage though not essential.
• Proven organisational and communication skills.

Responsibilities

• Campus Safety and Environment – support to keep a safe, orderly, and conducive campus environment including patrols.
• Preventive Education and Programmes – conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making
• Student Case Management – manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions per policies
• Student Support – provide support to students with behavioural issues through mentoring and targeted interventions
• Stakeholder Engagement – collaborate with internal and external stakeholders on crime prevention efforts
• Programme Support – support student development initiatives (e.g. learning journeys, enrichment activities, overseas programmes) as required
• Other Duties – perform other duties as assigned.

Skills

Discipline

Communication

Organization

Job description

What the role is

As a Student Guidance Officer (SGO) in the Student Services Department at ITE College West (CW), you will maintain student discipline as well as provide support for administrative work.

What you will be working on

As part of the team, you will be involved in the following areas of work:

• Campus Safety and Environment – Support to keep a safe, orderly, and conducive campus environment including conducting patrols;
• Preventive Education and Programmes – Conduct disciplinary talks and programmes to promote responsible behaviour and informed decision-making
• Student Case Management – Manage disciplinary and appeal cases, including investigations, documentation, and follow-up actions in accordance with organisational policies;
• Student Support – Provide support to students with behavioural issues through mentoring and targeted interventions.
• Stakeholder Engagement – Collaborate with internal and external stakeholders on crime prevention efforts;
• Programme Support – Support student development initiatives (e.g. learning journeys, enrichment activities, and overseas programmes) as required;
• Other Duties – Perform other duties as assigned.

What we are looking for

• At least 3 years of relevant work experience.
• Prior experience in enforcement agencies would be an advantage though not essential.
• Proven organisational and communication skills.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.