Student Affairs Leader: Mentoring, SEN & Campus Support

Nanyang Technological University, Singapore (NTU Singapore); Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

NTU Singapore’s CCDS invites suitable candidates to apply for the role of Assistant Manager / Senior Executive, Student Affairs. The job focuses on academic support, SEN student wellbeing, and student competition/discipline coordination within a leading research campus in Singapore.

The successful candidate will run academic mentoring, monitor budgets, liaise with Central Offices, and drive continuous improvement of student services, ensuring pastoral care and a positive learning environment for

Qualifications

• A Degree in Youth Work, Counselling or other related fields.
• At least 3 years of relevant experience, preferably in an educational institution. Candidates with experience working with youths or SEN will be preferred.
• Basic Counselling skills will be an added advantage
• Proficiency in MS Office
• Strong interpersonal and communication skills and ability to build rapport with staff and students.
• Meticulous, with strong organizational, analytical and problem-solving skills
• Ability to maintain confidentiality and discretion on student records and matters

Responsibilities

• Execute and facilitate the running of academic support programmes for the student body
• Review effectiveness of teaching support programmes
• Provide reports and generate statistics at the end of each semester and case management
• Management of teaching support through the online Academic Mentoring Scheme for Mentor-Mentee facilitation
• Propose ways to improve existing initiatives to improve teaching support efforts of the College as part of continuous improvement
• Facilitate the processing of Honours Awards with Central Offices
• Monitor the operating budget for teaching support
• Work with the relevant Central Offices to ensure the wellbeing of SEN students within the College
• Case discussion with various stakeholders to provide the learning needs and facilitate academic accommodation for SEN students
• Being the point-of-contact for SEN students to receive pastoral care
• Assess and propose suitability of College support for various student competitions and conferences
• Manage the operating budget for Student Competitions and Conferences
• Review SOPs to ensure responsible expenditure for student competitions and conferences
• Facilitate and coordinate Preliminary Inquiries (PI) and support Committee of Inquiry (COI) cases
• Collaborate with relevant Central Offices and Government authorities on students facing sanctions
• Review and update Standard Operating Process (SOPs) and administrative processes related to Student Discipline and Honours Awards
• Propose novel ways to improve the academic experience of the CCDS student body
• Provide timely coverage of other student care related duties such as, but not limited to: Supporting CCDS events
• Providing pastoral care to students
• Supporting engagement events
• Respond to critical student cases

Skills

Interpersonal communication

Problem-solving

Confidentiality

Organizational skills

Education

Degree in Youth Work / Counselling or related fields

Tools

MS Office

Job description

NTU Singapore’s CCDS invites suitable candidates to apply for the role of Assistant Manager / Senior Executive, Student Affairs. The job focuses on academic support, SEN student wellbeing, and student competition/discipline coordination within a leading research campus in Singapore.

The successful candidate will run academic mentoring, monitor budgets, liaise with Central Offices, and drive continuous improvement of student services, ensuring pastoral care and a positive learning environment for