Assistant Manager / Senior Executive, Student Affairs

Nanyang Technological University; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NTU Singapore invites suitable candidates to apply for the Assistant Manager / Senior Executive, Student Affairs. The role focuses on coordinating academic support, SEN wellbeing, and student engagement within the CCDS, driving continuous improvement and effective student services.

Ideal candidates hold a degree in Youth Work or Counselling with at least 3 years of relevant experience in education, strong interpersonal and communication skills, and proficiency in MS Office for reporting and

Qualifications

• Degree in Youth Work, Counselling or related fields.
• Strong interpersonal and communication skills.
• Proficiency in MS Office and reporting tools.

Responsibilities

• Execute and facilitate the running of academic support programmes for the student body.
• Review effectiveness of teaching support programmes and generate reports.
• Provide reports and statistics at the end of each semester and case management.

Skills

Interpersonal skills

Communication

Analytical thinking

Education

A Degree in Youth Work, Counselling or other related fields

Tools

MS Office

Job description

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty. A hot bed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU’s College of Computing and Data Science is an ‘exciting place to learn and grow’. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing.

We invite suitable candidates to apply for the Assistant Manager / Senior Executive, Student Affairs.

Job Responsibilities:

Academic Support

• Execute and facilitate the running of academic support programmes for the student body
• Review effectiveness of teaching support programmes
• Provide reports and generate statistics at the end of each semester and case management

Management of teaching support through the online Academic Mentoring Scheme for Mentor-Mentee facilitation

• Propose ways to improve existing initiatives to improve teaching support efforts of the College as part of continuous improvement
• Facilitate the processing of Honours Awards with Central Offices
• Monitor the operating budget for teaching support

Special Educational Needs (SEN) Support

• Work with the relevant Central Offices to ensure the wellbeing of SEN students within the College
• Case discussion with various stakeholders to provide the learning needs and facilitate academic accommodation for SEN students
• Being the point-of-contact for SEN students to receive pastoral care

Student Competition and Conference Support

• Assess and propose suitability of College support for various student competitions and conferences
• Manage the operating budget for Student Competitions and Conferences
• Review SOPs to ensure responsible expenditure for student competitions and conferences

Student Discipline

• Facilitate and coordinate Preliminary Inquiries (PI) and support Committee of Inquiry (COI) cases
• Collaborate with relevant Central Offices and Government authorities on students facing sanctions

Continuous Improvement

• Review and update Standard Operating Process (SOPs) and administrative processes related to Student Discipline and Honours Awards
• Propose novel ways to improve the academic experience of the CCDS student body

Coverage for Student Affairs Team

• Provide timely coverage of other student care related duties such as, but not limited to: Supporting CCDS events
• Providing pastoral care to students
• Supporting engagement events
• Respond to critical student cases

We regret that only shortlisted candidates will be notified.

Job Requirements:

• A Degree in Youth Work, Counselling or other related fields
• At least 3 years of relevant experience, preferably in an educational institution.
• Candidates with experience working with youths or SEN will be preferred.
• Basic Counselling skills will be an added advantage
• Proficiency in MS Office
• Strong interpersonal and communication skills and ability to build rapport with staff and students.
• Meticulous, with strong organizational, analytical and problem-solving skills
• Ability to maintain confidentiality and discretion on student records and matters

Hiring Institution:

NTU A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London. NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N). Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district. Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.