Assistant Manager / Senior Executive, Student Affairs

Nanyang Technological University, Singapore (NTU Singapore); Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

NTU Singapore’s CCDS invites suitable candidates to apply for the role of Assistant Manager / Senior Executive, Student Affairs. The job focuses on academic support, SEN student wellbeing, and student competition/discipline coordination within a leading research campus in Singapore.

The successful candidate will run academic mentoring, monitor budgets, liaise with Central Offices, and drive continuous improvement of student services, ensuring pastoral care and a positive learning environment for

Qualifications

• A Degree in Youth Work, Counselling or other related fields.
• At least 3 years of relevant experience, preferably in an educational institution. Candidates with experience working with youths or SEN will be preferred.
• Basic Counselling skills will be an added advantage
• Proficiency in MS Office
• Strong interpersonal and communication skills and ability to build rapport with staff and students.
• Meticulous, with strong organizational, analytical and problem-solving skills
• Ability to maintain confidentiality and discretion on student records and matters

Responsibilities

• Execute and facilitate the running of academic support programmes for the student body
• Review effectiveness of teaching support programmes
• Provide reports and generate statistics at the end of each semester and case management
• Management of teaching support through the online Academic Mentoring Scheme for Mentor-Mentee facilitation
• Propose ways to improve existing initiatives to improve teaching support efforts of the College as part of continuous improvement
• Facilitate the processing of Honours Awards with Central Offices
• Monitor the operating budget for teaching support
• Work with the relevant Central Offices to ensure the wellbeing of SEN students within the College
• Case discussion with various stakeholders to provide the learning needs and facilitate academic accommodation for SEN students
• Being the point-of-contact for SEN students to receive pastoral care
• Assess and propose suitability of College support for various student competitions and conferences
• Manage the operating budget for Student Competitions and Conferences
• Review SOPs to ensure responsible expenditure for student competitions and conferences
• Facilitate and coordinate Preliminary Inquiries (PI) and support Committee of Inquiry (COI) cases
• Collaborate with relevant Central Offices and Government authorities on students facing sanctions
• Review and update Standard Operating Process (SOPs) and administrative processes related to Student Discipline and Honours Awards
• Propose novel ways to improve the academic experience of the CCDS student body
• Provide timely coverage of other student care related duties such as, but not limited to: Supporting CCDS events
• Providing pastoral care to students
• Supporting engagement events
• Respond to critical student cases

Skills

Interpersonal communication

Problem-solving

Confidentiality

Organizational skills

Education

Degree in Youth Work / Counselling or related fields

Tools

MS Office

Job description

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities. NTU’s College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty.

A hot bed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU’s College of Computing and Data Science is an ‘exciting place to learn and grow’. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing.

We invite suitable candidates to apply for the Assistant Manager / Senior Executive, Student Affairs.

Job Responsibilities:

Academic Support

• Execute and facilitate the running of academic support programmes for the student body
• Review effectiveness of teaching support programmes
• Provide reports and generate statistics at the end of each semester and case management
• Management of teaching support through the online Academic Mentoring Scheme for Mentor-Mentee facilitation
• Propose ways to improve existing initiatives to improve teaching support efforts of the College as part of continuous improvement
• Facilitate the processing of Honours Awards with Central Offices
• Monitor the operating budget for teaching support

Special Educational Needs (SEN) Support

• Work with the relevant Central Offices to ensure the wellbeing of SEN students within the College
• Case discussion with various stakeholders to provide the learning needs and facilitate academic accommodation for SEN students
• Being the point-of-contact for SEN students to receive pastoral care

Student Competition and Conference Support

• Assess and propose suitability of College support for various student competitions and conferences
• Manage the operating budget for Student Competitions and Conferences
• Review SOPs to ensure responsible expenditure for student competitions and conferences

Student Discipline

• Facilitate and coordinate Preliminary Inquiries (PI) and support Committee of Inquiry (COI) cases
• Collaborate with relevant Central Offices and Government authorities on students facing sanctions

Continuous Improvement

• Review and update Standard Operating Process (SOPs) and administrative processes related to Student Discipline and Honours Awards
• Propose novel ways to improve the academic experience of the CCDS student body

Coverage for Student Affairs Team

• Provide timely coverage of other student care related duties such as, but not limited to: Supporting CCDS events
• Providing pastoral care to students
• Supporting engagement events
• Respond to critical student cases

Job Requirements:

• A Degree in Youth Work, Counselling or other related fields
• At least 3 years of relevant experience, preferably in an educational institution. Candidates with experience working with youths or SEN will be preferred.
• Basic Counselling skills will be an added advantage
• Proficiency in MS Office
• Strong interpersonal and communication skills and ability to build rapport with staff and students.
• Meticulous, with strong organizational, analytical and problem-solving skills
• Ability to maintain confidentiality and discretion on student records and matters

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU