Student Affairs Lead - Academic & SEN Support

ntu; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

NTU Singapore invites applications for the role of Assistant Manager / Senior Executive, Student Affairs. The position focuses on academic support, SEN assistance, and coordinated student activities within CCDS, including budget oversight and reporting.

Key duties include managing mentoring schemes, case discussions for SEN needs, and ensuring wellbeing and pastoral care for students. Candidates should have a degree in Youth Work or Counselling and at least 3 years’ relevant experience.

Qualifications

• A degree in Youth Work, Counselling or related fields.
• Experience in educational settings preferred.
• Basic Counselling skills are a plus.
• Strong interpersonal and communication skills with staff and students.
• Meticulous, with strong organizational and analytical abilities.
• Ability to maintain confidentiality on student records.

Responsibilities

• Execute and facilitate academic support programmes for the student body.
• Review effectiveness of teaching support programmes.
• Provide reports and statistics at semester end.
• Manage the online Academic Mentoring Scheme for mentors and mentees.
• Suggest improvements to teaching support initiatives.
• Facilitate Honours Awards processing with Central Offices.
• Monitor the teaching support budget.
• Support SEN students’ wellbeing with Central Offices.
• Case discussions to provide learning needs and academic accommodations.
• Be the point-of-contact for SEN students’ pastoral care.
• Assess and propose suitability of College support for student competitions.
• Manage budget for Student Competitions and Conferences.
• Review SOPs for expenditure in competitions and conferences.
• Coordinate Preliminary Inquiries and support COI cases.
• Collaborate with Central Offices and authorities on sanctions.
• Review and update SOPs related to Student Discipline and Honours.
• Propose ways to improve the CCDS student experience.
• Provide coverage for other student care duties and events.
• Respond to critical student cases.

Education

Degree in Youth Work / Counselling / related fields

Tools

MS Office

Job description

NTU Singapore invites applications for the role of Assistant Manager / Senior Executive, Student Affairs. The position focuses on academic support, SEN assistance, and coordinated student activities within CCDS, including budget oversight and reporting.

Key duties include managing mentoring schemes, case discussions for SEN needs, and ensuring wellbeing and pastoral care for students. Candidates should have a degree in Youth Work or Counselling and at least 3 years’ relevant experience.