Assistant Manager / Senior Executive, Student Affairs

ntu; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

NTU Singapore invites applications for the role of Assistant Manager / Senior Executive, Student Affairs. The position focuses on academic support, SEN assistance, and coordinated student activities within CCDS, including budget oversight and reporting.

Key duties include managing mentoring schemes, case discussions for SEN needs, and ensuring wellbeing and pastoral care for students. Candidates should have a degree in Youth Work or Counselling and at least 3 years’ relevant experience.

Qualifications

• A degree in Youth Work, Counselling or related fields.
• Experience in educational settings preferred.
• Basic Counselling skills are a plus.
• Strong interpersonal and communication skills with staff and students.
• Meticulous, with strong organizational and analytical abilities.
• Ability to maintain confidentiality on student records.

Responsibilities

• Execute and facilitate academic support programmes for the student body.
• Review effectiveness of teaching support programmes.
• Provide reports and statistics at semester end.
• Manage the online Academic Mentoring Scheme for mentors and mentees.
• Suggest improvements to teaching support initiatives.
• Facilitate Honours Awards processing with Central Offices.
• Monitor the teaching support budget.
• Support SEN students’ wellbeing with Central Offices.
• Case discussions to provide learning needs and academic accommodations.
• Be the point-of-contact for SEN students’ pastoral care.
• Assess and propose suitability of College support for student competitions.
• Manage budget for Student Competitions and Conferences.
• Review SOPs for expenditure in competitions and conferences.
• Coordinate Preliminary Inquiries and support COI cases.
• Collaborate with Central Offices and authorities on sanctions.
• Review and update SOPs related to Student Discipline and Honours.
• Propose ways to improve the CCDS student experience.
• Provide coverage for other student care duties and events.
• Respond to critical student cases.

Education

Degree in Youth Work / Counselling / related fields

Tools

MS Office

Job description

Young and research-intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world's top universities. NTU's College of Computing and Data Science (CCDS) is a leading college that is known for its excellent curriculum, outstanding and impactful research, and world-renowned faculty.

A hot bed of cutting-edge technology and groundbreaking research, the College aims to groom the next generation of leaders, thinkers, and innovators to thrive in the digital age. Located in the heart of Asia, NTU's College of Computing and Data Science is an 'exciting place to learn and grow'. We welcome you to join our community of faculty, students and alumni who are shaping the future of AI, Data Science and Computing.

We invite suitable candidates to apply for the Assistant Manager / Senior Executive, Student Affairs.

Job Responsibilities:

Academic Support

• Execute and facilitate the running of academic support programmes for the student body
• Review effectiveness of teaching support programmes
• Provide reports and generate statistics at the end of each semester and case management
• Management of teaching support through the online Academic Mentoring Scheme for Mentor-Mentee facilitation
• Propose ways to improve existing initiatives to improve teaching support efforts of the College as part of continuous improvement
• Facilitate the processing of Honours Awards with Central Offices
• Monitor the operating budget for teaching support

Special Educational Needs (SEN) Support

• Work with the relevant Central Offices to ensure the wellbeing of SEN students within the College
• Case discussion with various stakeholders to provide the learning needs and facilitate academic accommodation for SEN students
• Being the point-of-contact for SEN students to receive pastoral care

Student Competition and Conference Support

• Assess and propose suitability of College support for various student competitions and conferences
• Manage the operating budget for Student Competitions and Conferences
• Review SOPs to ensure responsible expenditure for student competitions and conferences

Student Discipline

• Facilitate and coordinate Preliminary Inquiries (PI) and support Committee of Inquiry (COI) cases
• Collaborate with relevant Central Offices and Government authorities on students facing sanctions

Continuous Improvement

• Review and update Standard Operating Process (SOPs) and administrative processes related to Student Discipline and Honours Awards
• Propose novel ways to improve the academic experience of the CCDS student body

Coverage for Student Affairs Team

• Provide timely coverage of other student care related duties such as, but not limited to: Supporting CCDS events
• Providing pastoral care to students
• Supporting engagement events
• Respond to critical student cases

Job Requirements:

• A Degree in Youth Work, Counselling or other related fields
• At least 3 years of relevant experience, preferably in an educational institution. Candidates with experience working with youths or SEN will be preferred.
• Basic Counselling skills will be an added advantage
• Proficiency in MS Office
• Strong interpersonal and communication skills and ability to build rapport with staff and students.
• Meticulous, with strong organizational, analytical and problem-solving skills
• Ability to maintain confidentiality and discretion on student records and matters

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU