Student Admission Exec/ Orchard

AEON SEARCH CONSULTING PTE. LTD.; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

AEON SEARCH CONSULTING PTE. LTD. in Singapore is seeking an Admissions Administrator to manage the end-to-end admissions process for prospective students, from eligibility checks to offer letters and enrollment records.

You will coordinate with Academic Team, maintain student databases, handle attendance and payments, and provide frontline support to students throughout their educational journey.

Qualifications

• Diploma or Degree in Business Administration, Education, or related disciplines
• At least 2 years of experience in admissions or education administration
• Strong attention to detail and ability to maintain student databases
• Excellent English written and verbal communication
• Ability to manage multiple cases and deadlines

Responsibilities

• Maintain POM and ensure adherence to School Policies.
• Manage onboarding process for new students
• Assess admission eligibility and coordinate placement testing
• Assist with issuing Letters of Offer and contracts
• Conduct student orientation and be main contact for students
• Administer student pass applications and related formalities
• Monitor and track Student Pass applications and expiry dates
• Collaborate with HOD to maintain admissions database
• Monitor attendance and assist with interventions
• Assist with leave, withdrawals, and refund documentation
• Monitor payments and instalment schedules
• Provide administrative and operational support including meeting recording
• Perform other ad-hoc duties as assigned

Skills

Experience in admissions

Time management

Attention to detail

Organised

English proficiency

Report writing

Education

Diploma or Degree in Business Administration or Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Key Responsibilities

• To maintain relevant Policy and Operation Manual (POM) and adhering to the School's Policies.
• Manage the entire onboarding process for new students
• Assess admission eligibility, coordinate with Academic Team to for placement test scheduling.
• Assist with issuing Letters of Offer and contracts, following up on unsigned contracts, and processing revisions where applicable.
• Conduct student orientation sessions and serve as the primary point of contact for all students.
• Responsibility for the administration and execution of the student pass application process, such as SOLAR application, scheduling ICA appointments for STP issuance, accompanying students for medical check-ups (when required), and guiding students through the completion of STP-related formalities.
• Monitor and track Student Pass applications and expiry dates.
• Collaborate with the HOD to maintain an accurate and up-to-date admissions database.
• Monitor student attendance, follow up with students on absences to establish the reasons, and assist the HOD with intervention where required.
• Assist students with leave applications and update the attendance records accordingly.
• Manage student withdrawals and refund documentation, ensuring the full process is completed within the required timelines.
• Monitor, verify and follow up on student payments, including instalment schedules and outstanding course fees (e.g., Application Fee, Course Fee).
• Provide administrative and operational support, including meeting recording.
• Other Ad-hoc duties as assigned by manager.

Requirements

• Diploma or Degree in Business Administration, Education, or related disciplines
• At least 2 years of experience in admissions, education administration, or a similar role
• Highly organised with strong attention to detail, and able to maintain and manage student databases and records accurately
• Strong command of English, both written and verbal, as the role involves report writing
• Able to manage multiple cases and deadlines effectively
• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Prior experience in student admissions or education administration is an advantage