Strategic Sustainability Account Lead

BNL WASTE MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

BNL Waste Management PTE. LTD. in Singapore seeks an Account Manager to own a portfolio of client accounts, acting as the trusted advisor across service touchpoints.

You will conduct regular client reviews, surface needs, and coordinate with operations, procurement, and sustainability teams to ensure delivery. You will identify upsell opportunities, manage renewals, and monitor account health while staying current on NEA, RSA, SGX reporting standards.

Qualifications

• Degree in Environmental Science, Engineering, or related field.
• 3–5 years in account management, client servicing, or B2B sales.
• Demonstrated track record of retaining and growing client accounts.
• Familiarity with Singapore's environmental regulatory landscape is a strong advantage.

Responsibilities

• Own a portfolio of accounts, serving as the primary contact and trusted advisor.
• Conduct regular client reviews to surface needs, flag risks, and show value.
• Build relationships across operations, procurement, and sustainability.
• Resolve service issues with speed and owner-ship to prevent churn.
• Identify upsell opportunities from service adjustments and add-ons.
• Develop account plans with retention and growth targets.
• Negotiate renewals and expansions with BD and pricing teams.
• Monitor account health indicators and early warning signals.

Skills

Commercially sharp

Operationally literate

Sustainability-fluent

Organised & accountable

Credible & personable

Education

Degree in Environmental Science, Engineering, or related discipline

Tools

MS Office

CRM systems

Job description

BNL Waste Management PTE. LTD. in Singapore seeks an Account Manager to own a portfolio of client accounts, acting as the trusted advisor across service touchpoints.

You will conduct regular client reviews, surface needs, and coordinate with operations, procurement, and sustainability teams to ensure delivery. You will identify upsell opportunities, manage renewals, and monitor account health while staying current on NEA, RSA, SGX reporting standards.