Strategic Solutions Engineer (Technical Sales)

CISCO SYSTEMS (USA) PTE. LTD.; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

Cisco Systems (USA) PTE. LTD. is seeking a technical sales professional to own the Cisco brand with customers and partners, delivering technical solutions to address business needs.

You will collaborate with the account team and connected sales teams to ensure customer success. The role emphasizes deep portfolio knowledge, cross-/upselling, and becoming a trusted technical advisor to customers and partners.

Qualifications

• Bachelors + 5 years of related experience, or
• Masters + 3 years of related experience, or
• PhD + 0 years of related experience

Responsibilities

• Contributes to account planning activities to identify opportunity for upselling and sharing technical insights to refine account strategy
• Maintains up-to-date expertise in Cisco's portfolio, specializing in one or few domains
• Builds strong relationships with technical and business decision-makers
• Listens for and identifies customer pain points and uses insights to tailor solutions
• Develops strategic plans for customers and leads solutions design
• Participates in demand generation and enablement campaigns by analyzing data, developing content and providing status updates
• Translates customer business requirements into technical solutions beyond primary expertise, bringing the power of the entire Cisco portfolio to customer and partner opportunities
• Uses demonstrations to help customers visualize real-world outcomes of Cisco solutions
• Proactively analyzes and scans the competitive landscape as a core strategy to position Cisco's value and win business
• Fosters cross-functional collaboration with internal teams and external partners to align strategy and strengthen customer relationships
• Contributes to SE teams and leads educational efforts to familiarize stakeholder with Cisco solutions and value
• Leads self in a complex and dynamic sales environment, identifying shifts and re-prioritizes accordingly

Skills

Technical sales

Account planning

Customer engagement

Solution design

Competitive analysis

Education

Bachelor's degree

Master's degree

PhD

Job description

Cisco Systems (USA) PTE. LTD. is seeking a technical sales professional to own the Cisco brand with customers and partners, delivering technical solutions to address business needs.

You will collaborate with the account team and connected sales teams to ensure customer success. The role emphasizes deep portfolio knowledge, cross-/upselling, and becoming a trusted technical advisor to customers and partners.