Strategic Service Cloud Exec - Singapore

SALESFORCE.COM SINGAPORE PTE. LTD.

Singapore

On-site

SGD 120,000 - 180,000

Full time

5 days ago

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Job summary

Salesforce.com Singapore Pte. Ltd. is seeking an Account Executive (Service Cloud) to lead the Service Cloud sales strategy for the Singapore market and to close large deals by leveraging cross-functional collaboration with the customer-owning sales teams.

The role focuses on penetrating existing Salesforce customers and new prospects, defining the value of service transformation, and building trusted relationships with senior customer service leaders across industries.

Qualifications

Extensive background in service applications and/or operational Customer Service Management.
Strong track record of selling Customer Service solutions into large multinational enterprises.
Understanding of Customer Service Operations and buyer profiles.
Excellent analytical and problem-solving skills in a fast-paced environment.
Experience working in a multinational enterprise with extended sales teams.
Self-driven with the ability to navigate a matrix organization.
Fluency in Bahasa Indonesian or Bahasa Melayu for Malaysia/Indonesia clients.

Responsibilities

Identify opportunities for Service Cloud in existing Salesforce customer base and prospects.
Define and pitch the value of a service transformation to management.
Negotiate and close business at VP and CxO level.
Collaborate with extended sales teams to scale growth and messaging.