Strategic Risk & Accounts Specialist

TDCX Group; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Attractive remuneration

Comprehensive medical insurance

World-class workspaces

Learning and development plans

Flexible working arrangements

Job summary

TDCX is a Singapore-headquartered global BPO company delivering customer experience, sales and digital marketing services for leading brands. The team works on campaigns, service improvements, and education initiatives to ensure top-tier client outcomes.

Join a world-class workspace with strong development plans, flexible working arrangements, and a culture that values learning and recognition. This role emphasizes relationship-building, performance improvements, and delivering excellence across

Qualifications

• Diploma or higher with good communication and basic computer skills.
• Bachelor's or higher degree with strong written and spoken English.
• Ability to coordinate with multiple teams and manage time effectively.
• Willingness to learn and adapt to new systems and processes.

Responsibilities

• Build strong relationships with customers by delivering best-in-class experience.
• Collaborate with different departments to improve client outcomes.
• Own ownership of initiatives to enhance the talent brand campaign and ROI.
• Support campaigns and service offerings improvements with product teams.
• Assist education and customer communications to ensure a superior CX.

Skills

Diploma

Bachelor's degree

Communication skills

Team collaboration

Education

Diploma or higher

Bachelor's degree

Master's degree

Job description

TDCX is a Singapore-headquartered global BPO company delivering customer experience, sales and digital marketing services for leading brands. The team works on campaigns, service improvements, and education initiatives to ensure top-tier client outcomes.

Join a world-class workspace with strong development plans, flexible working arrangements, and a culture that values learning and recognition. This role emphasizes relationship-building, performance improvements, and delivering excellence across