Strategic Restaurant Operations Leader

THE BEVERAGE HOUSE PRIVATE LIMITED; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

The Beverage House Private Limited in Singapore is seeking a Restaurant Manager to oversee the smooth running and profitability of the restaurant, and to lead and work with a team. Responsibilities include daily briefing, KPI communication, shift operation management, kitchen coordination with Chef, safety, budgets, stock, customer feedback, recruitment and staff development in a fast-paced setting.

The role requires a passion for customer service and strong leadership, interpersonal and

Qualifications

• Passion for excellent customer service.
• Ability to lead a team in a fast-paced environment.
• Strong business acumen, results-driven, highly organised.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead daily briefings with employees to drive operations and promotions.
• Communicate KPIs on sales, service and food quality with the team.
• Oversee all restaurant shifts and coordinate with the Chef.
• Maintain safety, licensing, hygiene and health and safety compliance.
• Manage budgets and stock levels of food and utensils.
• Handle customer compliments and complaints promptly.
• Assist in recruitment and staff induction and training.
• Appraise employees and support development and mandatory training.

Skills

Customer service

Team leadership

Business acumen

Communication skills

Job description

The Beverage House Private Limited in Singapore is seeking a Restaurant Manager to oversee the smooth running and profitability of the restaurant, and to lead and work with a team. Responsibilities include daily briefing, KPI communication, shift operation management, kitchen coordination with Chef, safety, budgets, stock, customer feedback, recruitment and staff development in a fast-paced setting.

The role requires a passion for customer service and strong leadership, interpersonal and