Strategic Lead, Human Performance & Wellbeing

Public Service Division; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

Public Service Division in Singapore seeks an experienced Human Performance Specialist to optimise the performance and wellbeing of Air Traffic Controllers, ATCSOs and Engineers, advancing human factors and safety initiatives.

The role blends performance psychology, human factors and safety management to sustain excellence in air navigation services. It involves coaching, programme design, CISM, and safety-culture development.

Qualifications

• Requires qualification in psychology, human factors, or a related field.
• Strong capability in coaching, performance analysis and safety investigations.

Responsibilities

• Conduct individual and group coaching sessions.
• Develop and implement performance enhancement programmes.
• Design and drive mental well-being initiatives including peer support programmes.
• Provide training on fatigue management, stress management, and decision-making.
• Support fitness for duty assessments and return-to-work programmes.
• Lead human factors investigations and analyses.
• Develop preventive strategies based on investigation findings.
• Contribute to safety management system improvements.
• Conduct workload and fatigue management studies.
• Design and deliver human factors training programmes.
• Establish and maintain CISM programme.
• Provide psychological support following critical incidents.
• Facilitate group debriefings and peer support sessions.
• Monitor and analyze programme effectiveness.
• Develop post-incident support frameworks.
• Design and conduct safety culture surveys and focus groups.
• Analyze operational data to identify human performance trends.
• Develop performance metrics and assessment frameworks.
• Provide evidence-based recommendations to management.

Skills

Analytical thinking

Stakeholder management

Communication skills

Independent working

Project management

Data analysis

Education

Psychology / Human Factors degree

Job description

Public Service Division in Singapore seeks an experienced Human Performance Specialist to optimise the performance and wellbeing of Air Traffic Controllers, ATCSOs and Engineers, advancing human factors and safety initiatives.

The role blends performance psychology, human factors and safety management to sustain excellence in air navigation services. It involves coaching, programme design, CISM, and safety-culture development.