Strategic Key Account Solutions Manager

TikTok; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

TikTok is seeking a Key Account Client Solutions Manager for Singapore to nurture post-sale client relationships and drive strategic campaign success. You will collaborate with brand and agency teams to align TikTok solutions with marketing objectives, while staying ahead of product changes and market trends.

You will build test plans, advocate for ad measurement, and deliver insights through post-campaign reporting. Excellent stakeholders management and data-driven storytelling are essential.

Qualifications

• Experience in account management/client services in digital marketing.
• Good understanding of digital media platforms and KPIs.
• Experience in cross-vertical knowledge and multi-market accounts.
• Proficient in Excel, dashboarding or similar toolsets.

Responsibilities

• Consult with clients and internal stakeholders to link marketing objectives to business goals.
• Stay updated on product developments, market landscape, and competitors to guide clients and teams.
• Develop Test & Learn plans using measurement solutions across full-funnel channels.
• Drive adoption of Pixels, MMPs, and TikTok Shop where applicable.
• Create narratives, workshops and business reviews to educate clients and upskill teams.
• Manage post-sale relationships and contribute to account growth and revenue attainment.

Skills

Account management

Client services

Digital marketing

Cross-vertical knowledge

Excel

Dashboarding

Tools

Excel

Dashboarding

Job description

TikTok is seeking a Key Account Client Solutions Manager for Singapore to nurture post-sale client relationships and drive strategic campaign success. You will collaborate with brand and agency teams to align TikTok solutions with marketing objectives, while staying ahead of product changes and market trends.

You will build test plans, advocate for ad measurement, and deliver insights through post-campaign reporting. Excellent stakeholders management and data-driven storytelling are essential.