Strategic IT Resource Scheduler

NTT DATA, Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NTT DATA is seeking a Senior Associate Resource Scheduler to help allocate and manage resources for IT services to clients on site in Singapore. You will support delivery teams, assign resources across projects, and contribute to utilization targets with accurate schedules.

Coordinate with internal stakeholders and client teams to align demand with capacity, resolve conflicts, and ensure SLAs are met. A developing SME, you will grow in project allocation and service-level understanding within a

Qualifications

• Moderate experience in resource scheduling or project management within a technology services environment.
• Experience engaging with stakeholders across multiple teams.
• Bachelor's degree in Business Administration, Operations Management or related field; PM certification desirable.

Responsibilities

• Supports the delivery teams by ensuring that there are adequate and competent resources available to deliver on all clients’ expectations and contracts.
• Identifies and assigns resources to multiple projects using internal and external resources.
• Contributes to achieving utilization team targets by assisting with the maintenance of resource schedules.
• Helps with ensuring demand fulfilment and efficiency gains through effective interaction with internal stakeholders.
• Helps with the management of resourcing conflicts and escalations in accordance with project and business priorities.
• Maintains utilization, and realization information, ensuring accuracy and timeous communication to the relevant project for consideration in project plans.
• Works closely with project teams to resolve resource-related issues that may impact SLAs.
• Coordinates with client teams to align resource allocation with their needs and expectations.
• Performs any other related task.

Skills

Teamwork

Proactivity

Attention to detail

Communication skills

Problem solving

Adaptability

Resource management software

Project management fundamentals

Education

Bachelor's degree in Business Administration, Operations Management or related field

Project management certification desirable

Job description

NTT DATA is seeking a Senior Associate Resource Scheduler to help allocate and manage resources for IT services to clients on site in Singapore. You will support delivery teams, assign resources across projects, and contribute to utilization targets with accurate schedules.

Coordinate with internal stakeholders and client teams to align demand with capacity, resolve conflicts, and ensure SLAs are met. A developing SME, you will grow in project allocation and service-level understanding within a