Strategic Hospital Kitchen Operations Lead

NUHS@Home; Singapore; On-site; SGD 3,000,000 - 5,000,000; Full time

Job summary

National University Health System seeks a Kitchen Operation’s Lead to provide strategic and operational leadership for all food service functions at Tengah General and Community Hospital. You will guide culinary quality, safety, and patient‑centred care while aligning with NUHS’s mission and values.

You will collaborate with the Hospital Development and Design teams on planning for the new facility, while driving continuous improvement and staff development in a high‑performing environment.

Qualifications

• Bachelor’s Degree in Hospitality, Food Services, Nutrition, Business Management, or related discipline.
• Food Safety Supervisor Certification and HACCP Certification.
• At least 8 years of relevant food service or hospitality operations experience, with leadership and 3–5 years in healthcare food service or institutional catering.
• Strong knowledge of food safety regulations, therapeutic diets, kitchen operations, and service excellence.
• Experience in budgeting, inventory management, vendor management, and operational planning.
• Excellent communication, stakeholder management, and team leadership skills.
• Proficient in Microsoft Office and food service management systems.

Responsibilities

• Develop and execute strategic direction for the Food Services department aligned with NUHS’s vision and core values.
• Lead department work plans, goals, and performance targets.
• Develop long-term strategic plans for food service operations and evaluate new technologies.
• Collaborate with hospital administration on capital planning, facilities, and equipment investments.
• Drive continuous improvement across food service operations for service excellence.
• Provide leadership and mentorship to Executive Chef and Food Service Manager.
• Oversee manpower planning, recruitment, and workforce optimization for 25–40+ staff.
• Manage staff scheduling, leave planning, and discipline.
• Ensure patient meals meet dietary requirements and coordinate with clinical teams.

Skills

Leadership

Communication

Stakeholder management

Budgeting

Microsoft Office

Education

Bachelor’s Degree in Hospitality, Food Services, Nutrition, Business Management, or related discipline

Food Safety Supervisor Certification

HACCP Certification

Job description

National University Health System seeks a Kitchen Operation’s Lead to provide strategic and operational leadership for all food service functions at Tengah General and Community Hospital. You will guide culinary quality, safety, and patient‑centred care while aligning with NUHS’s mission and values.

You will collaborate with the Hospital Development and Design teams on planning for the new facility, while driving continuous improvement and staff development in a high‑performing environment.